Bennison's Bakery Fantastic app. CreativeR offers wonderful support and customer service. 10/10 would recommend. 100%
So happy that I found this app! Features and the order flow is smooth! I appreciate all your help Constantin! Prompt response and always helping me with my special request! thank you! You will be my goto app for my other clients!
wyndham cleaning supplies
I recently installed this app, and had a couple of teething issues, but after sending an email and receiving a response from Constantin, I was soon sorted, and after a few back and forth emails, the issue was sorted out and I was very happy with the result. Constantin was very prompt, and professional, and resolved the issue quickly.
Startswithlegs- Quality Hosiery Specialists
Brilliant support!!! Very Quick to respond and resolving of any issues, Constantin has been great help! Thank you . Will see how it goes.....
Dilly Dally's Toy Store
This app has made our online shopify site much easier to communicate to our customers that we are a curbside pickup shop only. Prior to this we were having to refund orders that assumed we would provide shipping even though our main page stated we did not provide that service. Constantin worked with us to help clarify that we were a pickup Instore site only and eliminated all confusion for the customers. The pickup information collected at checkout will be a huge bonus for us to make sure we get the customer email and cell as well as a time and date for pickup. We also now have a way to send them notification after we fulfill the order. Prior to the app we could not send this because it confused customer with tracking data that is standard dialog for shopify itself. Constantin worked with us on our needs for the app to work seamlessly and efficiently for our store. We gave him limited access to our site. He even worked this out for us on a Saturday. Above and beyond and would recommend this app to anyone else needing help with pickup instore issues.
Savvy Chic Kids Online
Tough review to write, Constantine was quick to respond and try to help however this app was not designed for a high volume store. You are not able to delete appointments, change appointments or export directly from app. The data is exported to Shopify via tags which is not then able to be filtered by time and date separately. Furthermore the time and date is sometimes switched which makes the data completely unfilterable separately by date and time once exported to Excel. Customer service is really great, if you are a small shop with low volume this would probably be a good app to use. If you are a high volume store or would like the ability to edit appointments, keep shopping.
Thank you very much for the feedback Kelly. We are constantly improving and adding new features based on our customer needs. Because you requests were very specific for your case scenario and came with a very short notice we didn’t have time to implement them in time, but rest assured we are working on them.
Our app is used by thousands of stores, some of them are processing daily tens of thousands of orders without any problems. We are trying our best to prioritise and balance what feature goes out next.
Thanks for your patience and hope we can work again with you soon.
Fantastic service - live help was the best - very impressed with the speed of live help, and the detail of communication - not fully tested the product, to in all fairness from what I have tested it seems like a very good neat and tidy product -
This app is amazing & solved all my problems. I now have custom pick up & delivery options in my checkout of my store.
Whats equally (if not more) amazing is Constantin's customer service. Talk about going above & beyond (even adding me a custom text box for customer instructions) Constantin has helped me on 5 separate occasions & has literally replied within minutes. Im still under my free trial & yet Constantin has done all this custom work for me.
Well worth all these 5 star reviews. You wont find a better app like this or better service anywhere else on Shopify
10/10... Great app and even better support!!! Always have quick reply's with any problems I have and my issues always get sorted. Keep up the great work.
Brilliant app and amazing support!!! Quick responses and resolving of any issues, Constantin has been great help!