Reviews (331)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and customer management, especially for curbside pickups and local deliveries. It features a professional schedule calendar and a simplified checkout process that improves the customer experience. The app offers flexible scheduling options, such as adjustable lead times and customer limits per timeslot, and integrates seamlessly with Shopify's Bulk Order Printer. Merchants appreciate the app's reliable performance, easy setup, and the responsive, accommodating support team that provides custom adjustments. It is favored for its comprehensive features, customization capabilities, and value for money, making it ideal for businesses with complex delivery and pickup needs.

September 24, 2017

Excellent I've been told a lot
Easy setup

Pixiegypt
Egypt
About 1 year using the app
January 26, 2021

customer support is amazing! i have no html skills but wanted to have the date picker on a specific position at the cart page. technical support did the setup for me within 24hours without any extra costs! setup of the app is a bit more complex then others date pickers. but if you run a business where you need to setup local delivery + shipping + pickup, this app is perfect! thanks to the customer support & technical support team for helping me with the setup! runs without any bugs. one wish for the future: that the customer-selected delivery date is shown at the "thank you page" or/ and at the last step of the checkout-page (summary-page)

Blumen aus Dresden
Germany
About 1 year using the app
November 20, 2021

After some extensive research we decided to use ProPickup plugin and although there was a couple of issues when we added it to our shopify site Tommy and his team where excellent. There commitment to resolve the problem and get us up and running was brillant. I would have no problem in recommending them to any one. Our developer was also blown away by how professional these guys where and how quickly they resolved the questions we had ...Give them ago

Urban Deli
United Kingdom
About 1 year using the app
May 6, 2021

I searched for a while the best app to do store pickup ! And after several test with others app, I can say that is the best ! Really reactive support, thank especially to Tommy who very helped me !

NathalieBlancParis
France
About 1 year using the app
Edited September 17, 2020

In the midst of pandemic, it is delightful to see such awesome and comprehensive support to small business. Sterling and team have helped us navigating and fixing the app challenge. The app is easy to implement and have step by step guide. I did have some coding issues with checkout steps and stability of the app, but it was resolved quixkly
It is above and beyond our expectation! Thank you again for helping small business community and many others adapting to "new normal". Best, Tommy

Everett & Elaine
United States
12 months using the app
September 26, 2017

Great for stores just starting out

Rootly
India
12 months using the app
June 15, 2020

I had a minor glitch, mainly because of my own doing, and the Secomapp team (Sterling and Michelle) were responsive and attentive to my needs. Thank you!

Claudia's Flowers, LLC
United States
12 months using the app
May 24, 2019

Great easy to use app with a lot of options. Nicolas changed it to my preferences. Very, very helpful team.

Nearbite
Belgium
12 months using the app
January 22, 2021

I had some problems setting this up and the team were fast and efficient in helping me out. I don't know how it compares to other similar apps but it is well-priced and does the job for my store

OAKN4WINES
United Kingdom
11 months using the app
January 11, 2019

This app is amazing for store pickup and delivery options - very customisable and user friendly. Their developers are also extremely helpful and effiecient.

We are Food
South Africa
11 months using the app