Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its support of multiple pickup locations and adaptability to various business models, including mobile and event-based setups. It features a user-friendly interface, seamless integration, and customizable options like custom code integration, product and location filtering. The customer support, especially from Ali and his team, is frequently praised for its responsiveness and effectiveness. The app has successfully reduced error rates and improved operational efficiency, making it a valuable tool for optimizing pickup services.
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I highly recommend this app. We have been using this app for 2 years. This app has allowed us to offer to our customers store pickup at 3 different locations but shipping from one single location. We were able to do it efficiently and reduced our error rates significantly after using this app. The app is easy to use. Tech support is excellent. Ali, Genie's founder, is very responsive to our needs. He has troubleshoot our issues and made modifications for us so it would adapt to our needs.
Great workaround for shopify’s lack of local pickup option. Good tech support and overall very happy with the functionality!
Thank you for your great review.
The app was exactly what I needed to keep my private address, private, while still adding a local pick-up option! Also, the app creator is extremely helpful and made sure that the app was working the way I wanted it - honestly went above and beyond my expectations!! Thank you endlessly!
Thank you for your great feedback!!!
Ali provided exceptional support during the transition from my existing store pickup choices to those offered by Genie.
Second review
- my concerns were addressed within one working day, earning a thumbs up from me.
Thank you for your great feedback!!! It means a lot to us
Great app. It wasn't formatted perfectly when I first installed it, so I contacted them and soon after they made all the changes I asked for. Does exactly what we need. - Open Door Tea
This app is perfect. We tried many others, and this one ended up working perfectly for us. Genie support by Ali was fantastic, and got it working exactly how we needed it. Worth every penny. Thank you!
A fast and easy way to add a curbside pickup option to our store. Ali customized our emails and customer interface to match our brand and store. Easy to set up, easy to modify, without having to change anything about our Shopify locations or shipping origins.
Thank you for your great feedback!
Not only that the app is great and does exactly what it says but Ali offers a 5 stars customer support.
Great experience.
Thank you for your great feedback!!! It means a lot to us.
Brilliant App with amazing customer service and support Questions answered quickly and issues resolved within 24 hours.
Thank you for your great feedback!!! It means a lot to us.
Amazing support team and very prompt replies.
Such a very useful app with great features!
Every time we had an issue or a query, Ali the founder was very supportive and gave very helpful answers.
Thank you for your great feedback!!! It means a lot to us.