Reviews (1,883)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and comprehensive feature set. The support team is noted for their quick and professional responses. The user-friendly interface makes managing subscription services and integrating with Shopify straightforward. Merchants appreciate the customizable features like seamless recurring payment automation, which boosts customer retention and satisfaction. The app is also recognized for its reliability and continuous updates, enhancing business operations and customer experiences based on merchant feedback.

July 28, 2021

Alicia was very helpful and fixed the issue with one email :-) very quick and easy to sort. Great customer service

Natusan
Netherlands
Almost 2 years using the app
June 8, 2021

The app is so easy to use, all you need is here and also the rep are so helpful and they respond so quickly to inquiries

Social Sparkling Wine
United States
Almost 2 years using the app
Edited July 11, 2021

I use Recharge to help me run our Subscription service on our site. Damien R was invaluable in helping me get this set up and running. THANK YOU!

Hanks Kerchiefs
United States
Almost 2 years using the app
Edited November 18, 2021

I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!

Nature's Select Pet Food
United States
Almost 2 years using the app
July 12, 2021

I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.

Spiral Rain
Canada
Almost 2 years using the app
November 9, 2020

We use ReCharge on many Shopify stores, both large and small. It is the most advanced subscription platform out there, with a great developer experience. I highly recommend it.

Hello Bello
United States
Almost 2 years using the app
Edited May 6, 2021

Je suis très contente de cette application. Par contre, il faut tout traduire si votre site n'est pas en anglais.
Le support est super et répond très vite et est très agréable. Rien à dire

AssMat Box
France
Almost 2 years using the app
January 26, 2022

Nevena at Recharge was super helpful for my latest bulk edit request. I was told it could take up to 5 business days and it took 1 day, so really rapid work as well. Thanks again to Nevena & Recharge team.

Vet's Kitchen
United Kingdom
Almost 2 years using the app
Edited October 4, 2024

My experience with Recharge has been amazing.

Their support is super helpful and they go the extra mile to make sure I was satisfied.

I would highly recommend this app.

Kleem Organics
United States
Almost 2 years using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback & for the shoutout to our support team. We're glad that you have enjoyed your experience with Recharge and all it has to offer.
- Ty | VP of Services

Edited June 30, 2023

A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge.
A good product worth the hassle of swapping services.

The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.

Brown Bear Coffee
United Kingdom
Almost 2 years using the app