Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited May 6, 2021

Je suis très contente de cette application. Par contre, il faut tout traduire si votre site n'est pas en anglais.
Le support est super et répond très vite et est très agréable. Rien à dire

AssMat Box
France
Almost 2 years using the app
January 26, 2022

Nevena at Recharge was super helpful for my latest bulk edit request. I was told it could take up to 5 business days and it took 1 day, so really rapid work as well. Thanks again to Nevena & Recharge team.

Vet's Kitchen
United Kingdom
Almost 2 years using the app
Edited October 4, 2024

My experience with Recharge has been amazing.

Their support is super helpful and they go the extra mile to make sure I was satisfied.

I would highly recommend this app.

Kleem Organics
United States
Almost 2 years using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback & for the shoutout to our support team. We're glad that you have enjoyed your experience with Recharge and all it has to offer.
- Ty | VP of Services

Edited June 30, 2023

A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge.
A good product worth the hassle of swapping services.

The service continues to be good though, like others on here I can see a price hike in the near future. We may want to be looking further afield as the service wasn't cheap, to begin with, and we have 3 websites using ReCharge, this is quite the bill.

Brown Bear Coffee
United Kingdom
Almost 2 years using the app
February 26, 2021

Recently, I was experiencing some error issues with ReCharge and Julmar was integral in supporting me figure out what was going on. Julmar was patient, friendly and knowledge - delivering to me exceptional support. I'm so very grateful and won't hesitate to reach back out for support again. Thanks Julmar for all your help!

O2 Industries
Canada
Almost 2 years using the app
October 20, 2023

Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!

Johnny Slicks
United States
Almost 2 years using the app
Recharge replied October 23, 2023

We are so glad to hear about your positive experience. Thank you for the review and the shout-out to Jairus!

- Ty Bailey | VP of Services

February 17, 2022

Great app, clean interface, and makes the process of accepting subscriptions very easy. Support is also top-notch. Had an issue regarding my shipping set up and I was promptly assisted by Erica. She was very attentive and followed up with me in order to help me get things sorted. Awesome support, I'm really impressed! Thanks and keep up the great work!

Sheltercase
United States
Almost 2 years using the app
July 10, 2023

Works great and great customer service/support. Interface is easy to work with and we haven't had a problem since launching.

Durable
United States
Almost 2 years using the app
Recharge replied July 18, 2023

Thank you so much for taking the time to leave a review about your positive experience with Recharge!
- Ty Bailey | VP of Services

March 25, 2022

Adriana was extremly helpful yesterday and today with answering my questions about Recharge. She completely solved my problem and her responses were very quick, along with visuals to help me see the solution. Thank Adriana. I hope if I have any questions in the future, I get your help again. Due to her help, my business is now all set up with Recharge. Jan Laxton-Real Raw Beauty

Real Raw Beauty
United States
Almost 2 years using the app
March 12, 2021

The service was really good, they helped me solve the issue I had with no products showing on the app.

Decantify
Portugal
Almost 2 years using the app