Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 20, 2021

I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.

Karen Berrios/ Kareliz Wellness, LLC
United States
Almost 2 years using the app
October 7, 2021

Thank you Gabriel for being so persistent and finding the solution to the Recharge app issue.
Glad you made it happen

TruLyfe Supplements
United States
Almost 2 years using the app
April 26, 2022

Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.

Sauvignon John
United States
Almost 2 years using the app
May 27, 2021

ReCharge is a great app to manage subscriptions for your website. Their customer support is competent and helpful.

Campfire Treats
United States
Almost 2 years using the app
October 7, 2021

Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.

Apotheke Co
United States
Almost 2 years using the app
February 7, 2022

We have been using ReCharge for almost 2 years - it works very reliably and support is amazing - highly recommendable!

people who kaer
Germany
Almost 2 years using the app
August 13, 2021

The updated integration with Klaviyo is awesome, and the back end analytics have been improved a ton over the years.

The Little Catholic Box
United States
Almost 2 years using the app
February 17, 2021

75% of my business comes from weekly recurring subscriptions, all powered by ReCharge! I don't know what I'd do without this plug-in. They have really fast support too. Jessie M just solved my issue within a couple hours. Thank you Jessie and Team ReCharge!

YA•YE Organics
United States
Almost 2 years using the app
April 27, 2021

Dalia was excellent - fixed my regen issues in real-time and explained a ton of stuff to me that I didn't previously understand. Thanks Dalia!

OwlCrate
Canada
Almost 2 years using the app
May 13, 2022

Bryan from support helped us really fast. He literally sent screenshots with a step by step of what we had to do to solve an issue for one of our customers. Recharge support overall is very good, every time we have an issue they respond pretty quickly and help us solve the problem.

Cuela
United States
Almost 2 years using the app