Recharge Subscriptions , 1,713 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

January 4, 2021

Great support - quick and effective on any of our issues. Anytime we have an problem with the app we're able to get help.

ASYSTEM
United States
Over 1 year using the app
Edited May 19, 2021

The ReCharge Subscriptions app has been a necessity for our business. The support has been very responsive and extremely helpful. The multitude of integrations and amazing partners such as Rebundle (amazing!) allows us to find solutions for our niche needs!

Crafty Ramen Market
Canada
Over 1 year using the app
January 17, 2022

Recharge Subscriptions has been an intricate part of our Shopify store and business. This app allows us to do everything and anything we need to manage subscription orders while providing the customer with the best experience possible. Recharge does a great job of putting subscription management in the customer's hands with tools like Recharge SMS to reduce churn. We have been very pleased with their capability to consistently optimize features and ensure integrations work with other key technology partners. I use their analytics frequently and their reporting platform is seamless. I could not be happier with Recharge and would highly recommend it for offering your customers the best subscription experience.

PYM
United States
Over 1 year using the app
June 10, 2022

Great platform. We migrated from a different platform and this one is much better. It has all the features we are wanting and they are always making improvements with each update.

WinkClique
United States
Over 1 year using the app
October 20, 2021

Best tech support I've ever experienced. They're remarkable. Our business has grown with Recharge and we look forward to using them for a long time.

Hibernate Sleep Formula
United States
Over 1 year using the app
November 26, 2021

Nigel from support was really great in helping us with discounting! Overall a good app. It's relatively simple to use. The complexities stem from Shopify's rules, not ReCharge.

Vaprzon.com
United States
Over 1 year using the app
Edited January 19, 2021

Great app, great people. Customer service responds quickly and is very polite and helpful. No issues with ongoing usage of the app.

Let's Go Eco Inc.
Canada
Over 1 year using the app
June 14, 2022

Love the support with this app! The customer service team always responds quickly and is eager to help.

Hydralyte
United States
Over 1 year using the app
June 25, 2021

Gordon C was super helpful and very quick to respond to my questions and take of the issue I was having.

br.coffee Public Store
United States
Over 1 year using the app
October 20, 2021

Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)

Diggin' In The Cellars
Australia
Over 1 year using the app