Recharge Subscriptions , 1,466 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customization options, reliable performance, and attentive customer service. They value its data storage and export features, as well as its smooth migration process. Some merchants find the back-end subscription management and customer dashboard setup confusing. The pricing may be steep for smaller businesses. However, its scalability, functionality, reporting capabilities, and revenue-driving potential are highly regarded. Its onboarding, account management, and B2B support are also praised.
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This app is great! We love all the functionality it gives us. From special flows and integrations to mail integration. Works great. Our CX rep Gordon C. is money. So much knowledge about shopify, and how to make our store the best experience for our customers!!
Jessie M was a huge help from customer service. Recharge in general has been a big help to us. Thanks!
Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish
The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins
EDIT: After posting this review, CS contacted me within a few hours and quickly resolved my issue. I have updated it to 4 stars, and will come back and update again after we are up and running. -- I've never left a bad review for an app before, and I understand that many app developers are also small businesses experiencing growing pains. But I've been trying to get this installed for over a week and multiple customer service tickets are ignored. I'm trying to make what should be quite a simple adjustment - offering a subscription box instead of Subscribe and Save, so thus not having a drop down menu. The app is glitching, and there is no support available. This is delaying the launch of a subscription product we have planned for a long time.
Recharge allows us to offer subscriptions with a lot of customization. Also great customer service. Thanks!
recharge does what I need and more, great support. Developers are able to leverage the tech stack to get more creative with various sales strategies
Such a fantastic customer service. Sweet and helpful and always on point with updates on a timely manner.
I use this app for monthly subscriptions for my customers. It's a great service for both me and my customers! I had an issue with an internal app setting this past week, and needed support. I emailed my concern and got a really thorough reply from Jessie. With a little bit further explanation on my part, Jessie was able to sort my situation out completely. And, in order to make sure that I fully understood how to manage the changes moving forward, she took the time to make a narrated video of her demonstrating the fix in my account, using my specific customers as examples. Super helpful! Super quick! And extremely thorough. Thanks, Jessie!
Meredith was a fantastic help! We had a complicated problem and she was on top of it right away and worked until everything was resolved. I cannot say enough about how efficient and pleasant Meredith was to work with! Thank you for the first class support!