Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

June 25, 2021

Gordon C was super helpful and very quick to respond to my questions and take of the issue I was having.

br.coffee Public Store
United States
Over 1 year using the app
October 20, 2021

Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)

Diggin' In The Cellars
Australia
Over 1 year using the app
June 9, 2022

The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!

Happy V
United States
Over 1 year using the app
February 25, 2022

Tech support is responsive and helpful. Also why do I have to type in 100 characters? That seems a strange thing to do. lol. Anyways, Chantz was great.

Undiscovered Artisan Box
United States
Over 1 year using the app
September 24, 2021

Excellent support and the platform works well for subscriptions. The only downside right now is that they do not support a multi-currency shopify store.

Reshoevn8r
United States
Over 1 year using the app
November 23, 2021

Swift and attentive support from the backend team whenever we have questions and run into troubleshooting.

Nguyen Coffee Supply
United States
Over 1 year using the app
November 5, 2021

Good UX, quick and excellent customer service. The app works perfectly for subscription based business.

Bloombini
France
Over 1 year using the app
September 27, 2021

Alex G. helped me resolve an issue on my product page that was loading. They were so helpful! It was such a relief, they helped me make my store great!

Coffee Drop
United States
About 1 year using the app
February 3, 2022

Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour

Harvey Shop
United Kingdom
About 1 year using the app
May 25, 2022

Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.

SYLTBAR.com
United States
About 1 year using the app