Recharge Subscriptions , 1,464 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customization options, reliable performance, and attentive customer service. They value its data storage and export features, as well as its smooth migration process. Some merchants find the back-end subscription management and customer dashboard setup confusing. The pricing may be steep for smaller businesses. However, its scalability, functionality, reporting capabilities, and revenue-driving potential are highly regarded. Its onboarding, account management, and B2B support are also praised.

June 11, 2021

Recharge has the best customer service hands down! Quick and easy to speak to. I always get my problems resolved In no time!

Infinite Options Trades
United States
11 months using the app
December 6, 2020

Outstanding customer service, much better than our previous app. I would highly recommend Recharge for any sort of subscription solution.

United Kingdom
Over 2 years using the app
Edited May 11, 2021

Even though we are on the FREE account we get incredible after-sales service, love the features, flexibility and capability of the application and there is pretty much nothing it can't cater for!

Red Rabbit Coffee Co
New Zealand
About 1 year using the app
Edited June 11, 2021

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Brew Republic
United Kingdom
About 2 years using the app
January 10, 2022

The Recharge team has proven very useful when running through the features and implementation of the app on our website. Support gets back to us quickly and so far everything has been working without problems. Very satisfied.

United States
2 months using the app
November 5, 2021

Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!

Venice Beach Wines
United States
4 months using the app
May 6, 2021

This app is great! We love all the functionality it gives us. From special flows and integrations to mail integration. Works great. Our CX rep Gordon C. is money. So much knowledge about shopify, and how to make our store the best experience for our customers!!

Douglas Coffee
United States
About 1 year using the app
December 16, 2020

Jessie M was a huge help from customer service. Recharge in general has been a big help to us. Thanks!

Queen V
United States
About 2 years using the app
Edited October 26, 2021

The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins

United Kingdom
5 months using the app
Edited June 24, 2021

Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish

Broken Top Candle Co.
United States
11 months using the app