Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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The customer support team at Recharge is top-tier!! They always respond right away and resolve any issues immediately, and always with a great attitude!
This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!
We made the switch from a popular subscription service to Recharge and it was the best move ever!! Our subscriptions have gone way up already in just a week. The support team is by far one of the best support teams I've worked with. I was able to get the migration and setup done with the help of their team and I'm not a developer, just a somewhat tech savvy person. I've had a few user-error things happen and they've helped me quickly and always respond right away. So happy we made the switch and I know my customers are too!
It's also easy to use, with no over-set settings,Snežana A. helped me solve the problem quickly, thank you,
crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.
Their customer service was super quick to reply and so helpful. They even helped me implement code.
Thank you for the review and for the shout out to our support team!
- Ty Bailey | VP of Services
Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.
Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.
I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!
Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.