Recharge Subscriptions , 1,457 reviews

Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customization options, reliable performance, and attentive customer service. They value its data storage and export features, as well as its smooth migration process. Some merchants find the back-end subscription management and customer dashboard setup confusing. The pricing may be steep for smaller businesses. However, its scalability, functionality, reporting capabilities, and revenue-driving potential are highly regarded. Its onboarding, account management, and B2B support are also praised.

June 17, 2021

Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!

Brew Tea Company
United Kingdom
11 months using the app
March 9, 2021

We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.

Super Antioxidant + Vitamins + Electrolytes
New Zealand
Over 1 year using the app
April 1, 2021

I thought adding a subscription service to our store would be difficult, but a friend recommended ReCharge and it was incredibly easy to set up. An online subscription model was installed and published on the site in less than 5 minutes, and I'm not even good at computers! The backend is simple, too, and I love that I don't have to keep up with the maintenance of subscriptions anymore.

VIVIQ Skin Health
United States
Over 1 year using the app
July 22, 2021

Customer Service was amazing. I had an issue setting up the recharge add-on but a quick chat with their support team fixed it. Within 5 minutes I had it up and running my products were available as a subscription.

Next Generation by Kelley West, Inc.
United States
9 months using the app
Edited December 13, 2021

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

Small Beer Brew Co
United Kingdom
Over 1 year using the app
December 8, 2021

Their customer support is very quick to reply and help with any issues. We have not had any problems using Recharge for our subscription products.

Yoori - Relief & Support
United States
3 months using the app
October 13, 2021

The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!

Droplette Inc.
United States
5 months using the app
July 14, 2021

I used this app for my monthly subscription boxes and recently decided to change my theme. I had some difficulty integrating this app but the Recharge team was so helpful! They fixed my issue immediately.

The Violet Victoria
United States
9 months using the app
December 15, 2020

Fillip was the best - very quick, kind and helped us implement changes very quickly during a stressful time.

The Skin Clique
United States
Over 2 years using the app
April 2, 2021

Denis R. helped us to fix my issue. Great customer service. Thank you so much for this assistance :) .

United States
Over 1 year using the app