Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited May 9, 2023

The technical support team thoroughly gets in-depth in helping us resolve our Recharge concern. They provided us with a lot of files that are very helpful. Thank you so much for helping us out!

LING Skincare
United States
Over 1 year using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback and the shoutout to our support team. We are always striving for the highest level of support for our merchants.
- Ty | VP of Services

Edited March 15, 2023

I've been using Recharge for a while now, and have always had a positive experience. In the last few days, I have been experimenting with some slightly more complex elements within the page designs and was stumbling at getting my subscription app to work correctly with Recharge. However, I reach out to their support team and was helped every step of the way by Eduardo who personally helped me fix the issue that was arising. Clearly, Eduardo offered some out-of-scope support which I massively appreciate.

Thanks!

pawable
United Kingdom
Over 1 year using the app
January 6, 2022

App is amazing. The one support situation we needed help with was handled so fast with awesome communication. We are big fans. Thank you!!!!

IN YOUR FACE SKINCARE
United States
Over 1 year using the app
July 17, 2022

this app has great customer service and customizability. their team went above and beyond to assist us in changing our UX

SMACKIN' Sunflower Seeds
United States
Over 1 year using the app
Edited May 25, 2021

Recharge is easy - setting up a regular customer base for a solid proportion of your monthly sales makes life easier for us and for the customer.

PhycoHealth
Australia
Over 1 year using the app
November 15, 2022

Excellent App to increase ACV. The customer service is also GREAT! Matt made sure to take care of all our concerns. A++

Mommyz Love
United States
Over 1 year using the app
December 20, 2021

I switched from Bold and I'm very happy I did. Improved analytics, checkout flexibility, and bundling.

Brave
United States
Over 1 year using the app
September 13, 2021

Nigel S. was great! Top-notch! Easy to work with, responsive, helpful and communicative. Thanks for the great service!

Cereal Box Club
Canada
Over 1 year using the app
April 4, 2023

Most important thing for me when I am using a subscription App is when I have a problem, I can get a hold of someone right away and have that problem solved. ReCharge was responsive and helped me with my problem quickly and painlessly.

Suds Runner
Canada
Over 1 year using the app
Recharge replied May 10, 2023

Thank you for the positive review and the shout out to our support team. We strive to always make sure our merchants feel supported and heard.
- Ty | VP of Services

January 13, 2022

Great support from AJ M. The app works perfectly and our customers are happy with it. Thank you recharge

Madreamiga
Spain
Over 1 year using the app