Recharge Subscriptions , 1,707 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

July 9, 2022

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
United Kingdom
10 months using the app
March 29, 2022

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

Big Creek Coffee Roasters
United States
10 months using the app
October 31, 2022

Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify

Paw Pantry
Australia
10 months using the app
January 5, 2021

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

ROY Kombucha
Germany
10 months using the app
January 28, 2022

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

Parakeet Slimes Shop
United States
9 months using the app
June 8, 2021

Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.

Westward Whiskey
United States
9 months using the app
July 14, 2021

I used this app for my monthly subscription boxes and recently decided to change my theme. I had some difficulty integrating this app but the Recharge team was so helpful! They fixed my issue immediately.

The Violet Victoria
United States
9 months using the app
April 8, 2021

Extremely helpful during the onboarding process. Looking forward to working with ReCharge and offering our customers a super easy experience when they sign up for our subscriptions.

Black River Roasters
United States
9 months using the app
April 15, 2023

I reached out for it to customize my customer login page they did exactly what was needed for me. I could not be happier thank you Nick from e-shop genius department.

ShroomBlend™
Canada
9 months using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback. We are always striving to create a platform to help merchants maximize the value of their customers.
- Ty | VP of Services

July 22, 2021

i needed to know who was purchasing what product within my various subscriptions for work. recharge was able to add in a tool so i could get access to this information. super helpful and quick response time too!

gem-kind
Australia
9 months using the app