Reviews (1,883)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and comprehensive feature set. The support team is noted for their quick and professional responses. The user-friendly interface makes managing subscription services and integrating with Shopify straightforward. Merchants appreciate the customizable features like seamless recurring payment automation, which boosts customer retention and satisfaction. The app is also recognized for its reliability and continuous updates, enhancing business operations and customer experiences based on merchant feedback.

January 18, 2022

Support was very helpful with fixing our widget! Brian Nguyen is the . Thanks so much!!!!!!!!!!!!!

Peko Produce
Canada
July 5, 2022

Recharge is great! And the support team is also wonderfully responsive, shout out to Erica! The only thing that could make it better is if all the apps and Shopify could all communicate well, we had to make a few tweaks/workarounds to get local delivery working with subscriptions. Overall, really great product.

Black Creek Coffee
Canada
January 16, 2023

We've looked into Recharge as we will be exploring subscription options in the future for our business. Set up was simple, quick, and easy. I also spoke with Ben from their team who provided insight on the product and was very helpful.

Looking forward to being able to leverage the app to see further growth for our e-commerce portion of business.

Gamer Gadgetry
Canada
February 2, 2023

Recharge support is fantastic and it's been my default recommended subscription solution.
The few times we've needed to get in contact about our migration to the new version, pricing concerns or API issues they've always been quick to help. Their product does everything we need and their API has allowed us to integrate our subscription data in to other systems.

Slack Scheduler
Australia
Edited December 25, 2020

Nikola, my support rep has been absolutely amazing and its the rest of the recharge support team as well. They are always willing to help me out, step by step and are very patient with any questions I may have. They're amazing.

Super PawBox
Canada
Edited November 13, 2021

Great service as always and they are super speedy to action requests.
Thanks team! I am always requesting bulk updates and they work super quickly and are great at managing expectations

Asuwere
New Zealand
September 25, 2024

Vintage 38 Wine Merchant
United States
Over 7 years using the app
Recharge replied September 30, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

September 20, 2024

Lakanto
United States
About 5 years using the app
Recharge replied September 30, 2024

Thank you for your review!

- Ty Bailey | VP of Services

September 5, 2024

dnafood
New Zealand
Over 6 years using the app
Recharge replied September 16, 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

September 16, 2024

Amata by Dr. Christiane Northrup
United States
Almost 5 years using the app
Recharge replied September 30, 2024

Thank you for your five star review!

- Ty Bailey | VP of Services