Recharge Subscriptions , 1,706 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

April 29, 2021

I've been using this app for years and find that it runs with perfection. In all these years, I just had to contact customer support for the first time when a theme update wiped out critical code. The customer service representative, Dalia, was amazing! Dalia is a wizard who was meticulous in troubleshooting and communication was outstanding. All of my anxiety was fully eased thanks to Dalia's expert handling and care.

Boardwalk Beans
United States
About 4 years using the app
June 22, 2022

An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.

EmieJames
United States
About 4 years using the app
December 15, 2020

Great job by Filip S. on the support team! Quick to respond and solved my issue in jiffy! thanks so much!

Petal
United States
About 4 years using the app
May 5, 2021

This app works great to run our subscription boxes. And they provide amazing customer service! Would highly recommend!

Noobie Box
United States
About 4 years using the app
April 21, 2022

Le service client de recharge est très réactif ! J'ai eu la chance d'être accompagnée par Juan et il a réglé mon souci en quelques minutes, ce qui est très agréable ! Je les remercie pour ce service de qualité !

Franklin
France
About 4 years using the app
January 27, 2022

I absolutely love this and the superior support that I receive. I’ve had Recharge for about 3 years now. My business has increase tremendously by having this service as an offering. I recently updated my theme and I am not tech savvy at all. I submitted a request because I couldn’t figure out how to add my widget. Bryan jumped right in an took care of everything. Their response time is instantaneously in my opinion. If you’re looking to grow your business this is a wonderful resource especially for the customers that order on a regular. An they forget to reorder. This will take care of everything for them. An if you want AMAZING Customer Support Recharge is the best option.

Addictive Apothecary
United States
About 4 years using the app
June 21, 2021

Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!

Tiege Hanley
United States
About 4 years using the app
December 16, 2020

Katrina N was an absolute pleasure to deal with. Bringing a bit of liveliness to my pretty boring request! Was super quick and helpful. An asset to your team. 5 Stars also for Recharge in general. Super easy to use xx

Jeuneora®
New Zealand
About 4 years using the app
September 21, 2021

Good app and very responsive customer service that has helped us deal with a lot of issues that naturally arise when offer subscriptions.

Future Kind
United States
About 4 years using the app
April 27, 2022

Outstanding customer support! The entire Recharge team is incredibly knowledgeable and helpful, especially Adam B and Bryan N.

Outpost Dog Food
Canada
About 4 years using the app