Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

February 25, 2021

Works great with Avalara tax calculations and Shopify. Hoping that the Shopify payments integration is available soon.

Silver Fern™ Brand
United States
About 5 years using the app
January 5, 2021

We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.

Verena Street Coffee Co.
United States
About 5 years using the app
July 8, 2021

This is a great service and made managing subscriptions easy. Would recommend this to other startups looking for an easy subscription solution

SIO Beauty
United States
About 5 years using the app
May 29, 2023

Mallory at Customer Service was very quick to response despite the holiday and provided a step-by-step solution for the problem.

Geologie
United States
About 5 years using the app
Recharge replied June 7, 2023

Thank you so much for taking the time to leave a review - and for the shout out to Mallory! We're glad that our team has been able to support you and provide clarity to your inquiries.
- Ty | VP of Services

June 15, 2022

Great service that has become a big part of our business. It works well and is very easy to setup and use.

Wondercide
United States
About 5 years using the app
Edited May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie

The Turmeric Co.
United Kingdom
Almost 5 years using the app
March 24, 2023

Super helpful! Very responsive. The agent helped me get my issue resolved in a timely manner and was very patient with my questions.

Mosaic
United States
Almost 5 years using the app
July 2, 2021

Tigist was great! He answered my email within 15 minutes and has assisted me with an urgent need! Very helpful.

Brüush
Canada
Almost 5 years using the app
September 26, 2023

Ha sido un autentico palcer contactar con Eduardo Mallmann, me ayudó en todo momento, me xplicó claramente lo que tenía que hacer, siempre amable, eficaz y eficiente, le animo a segur así, da gusto al otro lado encotrarse con gente tan resolutiva con él, con sus prontas respuetas

AUARA empresa social
Spain
Almost 5 years using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave us a review - and for the shout out to Eduardo!

- Ty Bailey | VP of Services

July 29, 2022

We use Recharge to offer subscription items to our customers and we are very happy with their system. Even when we have issue, which are rare, the support is quick and effective.

Kalahari Snacks
United States
Almost 5 years using the app