Recharge Subscriptions , 1,713 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

July 20, 2022

It's a good tool and Adam from the support team was super helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Peel Away Labs
United States
About 4 years using the app
January 25, 2021

Quick to help and address issues. App works as intended. Wish the invoices were easier to download.

Simply Virtuous
United States
Almost 4 years using the app
Edited August 7, 2023

Very grateful for the prompt responses and willingness to help continually update our subscriptions! Loving this app!! I can always count on the Recharge support team!

Work + Wonder
United States
Almost 4 years using the app
August 10, 2021

ReCharge is not only a great app, but their customer service is also incredible! Would highly recommend for a recurring charge solution based on that alone!

Zelmin's Minty Mouth
United States
Almost 4 years using the app
Edited October 15, 2021

Excellent! Very friendly Support Team that solve issues in no time. Definitely a five-star Customer Service!

Duolab GBP
United Kingdom
Almost 4 years using the app
May 19, 2021

I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.

ellura
United States
Almost 4 years using the app
Edited November 17, 2020

I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!

All-Star Nutrition
United States
Almost 4 years using the app
January 25, 2021

I have emailed ReCharge multiple times and they always respond within the same day with extremely helpful tips! Definitely recommend them, especially based off their customer service!

Agricultural Connections
United States
Almost 4 years using the app
Edited May 24, 2023

Great and quick customer support service and the app offers a lot of great features that other app don't! We've been using the app for three years now and couldn't recommend it higher!

Mask
Australia
Almost 4 years using the app
March 15, 2022

Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.

STRONG selfie
United States
Almost 4 years using the app