Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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I really like the helpfulness of the customer service on Re-Charge. I've used them for the last 3 years and it's been one of the best subscription apps we've tried.
Quick and efficient and took care of my request with ease!
Perfect service today!
Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our service.
- Ty Bailey | VP of Services
great customer service! highly recommended
We're glad that our support team was able to assist. Thank you for the review!
- Ty Bailey | VP of Services
Diana was good. It took a little bit for her to understand thee issue. However, that might a little on me since I knew from past experience what needed to be done and might have not provided as much context with my solution. I did appreciate though after sending her information from my past discussion with another recharge support customer that she looked back into the situation and was able to quickly find the solution. She was also very kind and kept a cheerful attitude through it all!
Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.
LOVE this app. I have been using it for years for my subscription products. It is easy for me and easy for customers to manage their subscriptions. Great customer service!
Great help from Nick from eGenius Shop. He helped me solved a shipping issue.
I love this app. It has help increase my sales through subscriptions by 20%. And we haven't fully utilized it yet. I highly recommend.
Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!
The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,