Recharge Subscriptions , 1,707 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

August 13, 2021

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Health As It Ought to Be
United States
Over 3 years using the app
January 25, 2022

Support is amazing and does a great job with their prompt responses and directing where to go in the app!

Joovani
United States
Over 3 years using the app
Edited August 24, 2021

George O. did great at answering my questions precisely in a timely matter. This helped me resolve my issues quickly and get back to normal operations. It was a great experience for me.

SugarMeSmooth
United States
Over 3 years using the app
December 6, 2021

I've been a Recharge customer for over 2 years and always felt that their CS team is great. Fast response and whenever I have a request, they finish it less than 3days average. I am a happy customer indeed.

The Daebak Company
United States
Over 3 years using the app
Edited July 6, 2021

With ReCharge our customers can easily setup and mange their recurring subscription(s) and I get great insights into their actions and behaviors so I know where adjustments need to be made to drive the customer experience to the next level. Not to mention the team over at ReCharge is great to work with, super responsive and friendly folks that care about my business and keep me up to date with all the changes and enhancements being made.

Pura
United States
Over 3 years using the app
May 11, 2022

Great, sharp and fast job when I asked for a support. :)
My recharge app was in need of a new parametrisation when change for frequency and days of the week.

www.coffeegems.co.uk
United Kingdom
Over 3 years using the app
Edited March 23, 2023

Juan C. stepped in on our support ticket and made himself available immediately. With his help and expertise, a weeks long issue was resolved in a single session. Boom.

It's the level of support you'd expect from a partner (like Recharge) and hope you can get when it's needed most. Thanks 1,000,000, Juan!

Enviroscent.com
United States
Over 3 years using the app
August 12, 2021

I use this app to provide a monthly subscription to my customers. It works very well and any time I have an issue they are quick to help. They are very nice, friendly and most important they are knowledgeable about their product and very quick to help.

Boxed Heroes
United States
Over 3 years using the app
Edited October 31, 2021

The customer support is incredibly reactive and efficient! Also, the app is constantly improving its features to perfectly match the needs of its users, good surprises. Thanks a lot!

My Holy
France
Over 3 years using the app
February 10, 2022

Mikey in customer service was fantastic. Much appreciated. The app is great, never have major issues that customer service doesn't help me quickly resolve.

Super Natural Goods
United States
Over 3 years using the app