Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited May 11, 2021

They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.

Renzo's Vitamins
United States
Over 4 years using the app
Edited April 20, 2021

My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!

Elixir Shots
United States
Over 4 years using the app
May 18, 2022

I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!

The Ruscio Institute LLC
United States
Over 4 years using the app
December 21, 2021

Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.

Pinch Magic Fiber
United States
Over 4 years using the app
November 9, 2021

Amazing app with unlimited possibilities, customer support is unparalleled and I couldn't ask for more. Thanks again

Gower Brewing Company Limited
United Kingdom
Over 4 years using the app
Edited January 8, 2021

Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.

Red Bay Coffee
United States
Over 4 years using the app
April 3, 2021

ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.

Connect Roasters
United States
Over 4 years using the app
October 15, 2021

Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!

Kurasu
Japan
Over 4 years using the app
March 16, 2022

We've had very helpful customer service experiences with recharge support. Response time is quick & so is resolution of issues.

Everyday Oil
United States
Over 4 years using the app
November 16, 2021

Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.

Nutri-Patch®
United States
Over 4 years using the app