Recharge Subscriptions , 1,711 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

April 14, 2022

I really appreciate Vuk's assistance in answering questions about my subscription. He was super helpful and I'm very happy with his service.

Nourish Natural Products
United States
Over 3 years using the app
August 31, 2021

Juan C. - Extremely helpful customer support. Quick, accurate, and detailed information to solve a problem. Thanks, Juan!

Hungry Bark
United States
Over 3 years using the app
May 20, 2022

great customer service / troubleshooting when needed. very easy, quick, and thorough and helped to prevent the issue in the future

Kate McLeod
United States
Over 3 years using the app
March 10, 2023

Have been using Recharge now for over 4 years. Great App with super customer service and very speedy sorting out any tweaks. We recently updated our theme and had some minor issues with the widget. Recharge done all they could within their means and recommended eShop Genius to us for further dev work with up to 5hrs free dev. Nick from the eShop quickly got back to us and fixed our issues. 5* service thank you Nick and Recharge

Low Down Deep
United Kingdom
Over 3 years using the app
January 13, 2021

Customer service has always been very helpful and prompt! The app itself has been wonderful to use with our subscription business and we are very happy with the performance and abilities.

TinkerTots Boxes
United States
Over 3 years using the app
June 17, 2022

We used this app to charge customers for recurring coffee subscriptions. I had an issue manually adding a customer to link to our store for a recurring purchase, and Nena replied very quickly and was very helpful and professional. Her technical support advice weas easy to follow, and now my customer is linked to the portal. Thank you Nena!

Caravan Coffee
United States
Over 3 years using the app
October 1, 2021

I emailed for support on a shipping charge issue. The support team resolved the issue quickly. I find that each time I email for support I get an response quickly. The support team is very good with getting issues resolved due to a high knowledge of the Recharge program. I am very satisfied with the support team.

Proctologist Preferred, Inc.
United States
Over 3 years using the app
April 25, 2021

I use this app for subscription based products. It’s very easy to use and the customer service at Recharge is phenomenal. Customer service makes or breaks a product. Quick to respond and extremely helpful. Highly recommended.

The Boneyard Coffee Company
United States
Over 3 years using the app
July 16, 2021

Seriously a great app, with a great team behind it providing an outstanding service. Highly recommended. We have been using this for over a year now, so this is a review built working with these guys on a number of occasions. Thank you!

Grounded Drops
Australia
Over 3 years using the app
August 23, 2021

Customer service is amazing! Shoutout to Nikola for going the extra distance to get my subscriptions up and running.

SOSS
United States
Over 3 years using the app