The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Kevia Style, LLC
Amazing app, it's easy to use, and fairly straightforward. Even a nontech-savvy person can operate. Also has top-notch responsive Customer service.
Felix + Fetch
Rebill model is simple and migration from one payment processor to the next takes long but it is not painful thanks to their engineering team - way better than other gateways!
Customer service rep Jessie Mills is stellar. Very knowledgeable and gives quick, helpful responses. The only reason I'm not giving a 5 star is because the rest of ReCharge as an app doesn't meet her standards of service, and leaves us wanting more. Since I'm technically reviewing ReCharge I have to leave it at 4. Jessie gets 5 stars any day!
75% of my business comes from weekly recurring subscriptions, all powered by ReCharge! I don't know what I'd do without this plug-in. They have really fast support too. Jessie M just solved my issue within a couple hours. Thank you Jessie and Team ReCharge!
My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!
Great app and excellent support system! I highly recommend this app for your subscription needs. 5 stars.
Craft a Brew
The team at ReCharge is super helpful and patient. They're always swift to respond and we take a lot of comfort in knowing that their support team is available to help us navigate the app and any new implementations. Sukhman & Jessie M helped us test out a new subscription and ensure a seamless launch. We've relied on the assistance from the customer success team and have been pleased (since 2018) with their level of support and responsiveness.
This app is great. Easy to install and add products to. Also when I need something tweaked the support was quick and efficient.
Rotor Riot Store
Used this app to run a subscription box service a few years. It's a bit challenging to set up but it does the job and works well. ReCharge's Customer Service is awesome, they've always been helpful and able to solve problems quickly.
One Bar Ahead
The support team alone is worth the 5 stars. They've gotten back to me at least within 24 hours of every single request I've made - and I've made a ton. They've debugged my store, answered stupid questions, and have been incredibly accommodative. The app itself works pretty well too. One thing to be aware of is that the subscriptions aren't currently working for digital products, but there are workarounds. Also, I'm sure the ReCharge team is working on getting this feature out, so don't let that dissuade you. Overall, highly recommend it.