Recharge Subscriptions , 1,713 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

Edited September 13, 2021

This review is for Meredith for assisting me with my concern regarding a refund. Charlotte Turner charlou.turner.11@gmail.com - Exceed Time Limit for Refund

Hello Peachiee
Australia
About 2 years using the app
April 6, 2022

There are a few Apps on the market that provide subscription options for customers that you can plug into your website. Recharge is the only one I have found that allows my customer to decide when they want their subscription to renew rather than them being forced into a date that does not work for them , which provides great customer retention for me and service to my customers.

GudFur Ltd
United Kingdom
About 2 years using the app
Edited November 5, 2021

We use Recharge for our e-commerce website. It is pretty smooth, and customers usually figure out how to make changes to their membership on their own. It is very good for subscriptions on your store.
Clay helped me with an issue I had because some code was keeping my add to cart button from showing. He was really pleasant, fast and fixed my problem. I would give him 5 stars if I could.

Adaptogen Superfoods
United States
About 2 years using the app
January 21, 2022

Recharge is great. Super easy to use. Whenever I've run into something I can't figure out, support is very responsive. The best subscription app for Shopify.

Mission Meats
United States
About 2 years using the app
Edited July 3, 2021

Once again...fast, responsive and effective correspondence with a real person. It is impossible to fault the service from ReCharge.

Adour and Kin
Australia
About 2 years using the app
September 9, 2021

I use this app to bill subscriptions monthly and semi-annually and annually. So far-so-good. Terrell has helped me multiple times and Recharge remains an important part of our Shopify store.

Multifamily Geeks
United States
About 2 years using the app
March 4, 2021

I use ReCharge to manage our subscription products and have really enjoyed it! It's very robust and can do quite a bit which is great since so many subscription companies have different needs. Dalia with the support team is awesome! She's always super friendly and really works to give the best support possible.

All Girl Shave Club
United States
About 2 years using the app
November 29, 2021

Despite the app not being a perfect fit for our flows (it doesn't play nicely with all ERPs), Bryan took the time to walk me through some scenarios and provided me with the in-depth technical information needed for us to make our next steps. Really excellent support!

Rare Tea Company
United Kingdom
About 2 years using the app
January 6, 2022

Great customer service - Bryan Nguyen and Vincent have been super helpful and responsive; vital for our ecommerce biz!

F & F Coffee
United States
About 2 years using the app
Edited September 9, 2021

On one occasion Owais has provided me with useful guidance. Another time, Damien has been of great help and has even made a video to show me on to perform a certain activity step by step. I appreciate their support staff.

Woken
United States
About 2 years using the app