Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

May 18, 2021

Quick and clear customer service, solved the issue easily. Very happy with the result. Thank you very much.

Life Cykel
Australia
Over 1 year using the app
December 13, 2021

Well-thought App. Being able to grant discounts to customers for there subscriptions is really a nice feature. I missed it with other providers. Thanx to a great customer happiness supporter Katy D. She helped me a lot and showed me backgrounds why things happen that way. Great job!

shop.ich-ess-was-gutes.de
Germany
Over 1 year using the app
July 21, 2022

Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.

Prima
United States
Over 1 year using the app
June 28, 2021

We haven't had the app long so we are still testing everything, but the customer service so far has been amazing. We ran into a few issues with set up and implementation and Nigel S. was able to help us every step of the way.

Naternal
United States
Over 1 year using the app
May 17, 2021

It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way

BrightAutism
United States
Over 1 year using the app
July 23, 2021

This app supports my business on a day to day basis. Their customer support is excellent. Highly recommended

Roots Farmer
United Kingdom
Over 1 year using the app
May 21, 2021

amazing customer service! super fast response and the app is easy to use and manage. highly recommended!

Nopalera
United States
Over 1 year using the app
August 10, 2023

By far the best subscription app on the market. Really excited about the upcoming feature releases - fantastic product and support!

FLIGHTFUD
Canada
Recharge replied August 13, 2023

We are very glad to hear that you've had a positive experience partnering with Recharge as your subscription solutions provider.
- Ty Bailey | VP of Services

February 4, 2022

Bryan was super helpful and went above and beyond to respond to my question. Appreciate his help and patience with me!

Balanced Bites Wholesome Foods
United States
Over 1 year using the app
May 17, 2022

I worked with the recharge team and some bulk upload and one-off use cases. Very positive experience with our support engineer Shayaan who was very responsive and helpful.

Canopy
United States
Over 1 year using the app