Recharge Subscriptions , 1,726 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support, seamless Shopify integration, and user-friendly interface. They value its robust features, effective subscription management, and potential to boost recurring revenue. Some suggest improvements in reporting and customization. The new checkout system and migration support are well-received, with a clean look on order confirmation pages noted. Despite slightly high pricing, merchants believe the value justifies the cost.

September 20, 2021

Rachel D in customer support was amazing! I can't believe how accurately and quickly she corrected an issue for us. So impressed and grateful!

Simple Green Smoothies
United States
Over 1 year using the app
May 20, 2022

Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.

Vitamin Bar
United States
Over 1 year using the app
April 24, 2023

Recharge is best-in-class for a reason! They make managing subscriptions for our customers easy. If we need an update support is responsive and helpful.

Vital Nutrients
United States
Over 1 year using the app
Recharge replied May 10, 2023

Thank you so much for the kudos & for the shout-out to our support squad. We're glad Recharge has helped improve the ease by which you manage your subscriptions.
- Ty | VP of Services

March 13, 2022

Jovana (Support Agent) is excellent! Our issue was resolved within few hours. We are grateful for all of her help and support.

Sweet Fuzzies
Cyprus
Over 1 year using the app
Edited May 26, 2021

Nikola was fantastic and quick in helping me solve an issue with one of our products, great customer service!

Konsyl Store
United States
Over 1 year using the app
July 9, 2021

I had an issue with some of my members after I had changed the product variance. I wasn't quite sure what to do and I was able to get help from support. They provided me with an easy step-by+step guide that immediately fixed my problem. Thank you!

Shop Wander Wear
United States
Over 1 year using the app
January 24, 2022

Brilliant customer support. Fantastic app. A must for every shopify merchant who wants to offer subscription. Our customers love the "manage my subscription" page. we do too.

BLÆK - Specialty Instant Coffee
Germany
Over 1 year using the app
April 22, 2021

App is easy to use and their customer service is very responsive to any questions and requests I have.

Wolf Project
Switzerland
Over 1 year using the app
January 28, 2022

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Primally Pure
United States
Over 1 year using the app
Edited December 10, 2021

Not only is this app extremely helpful and quite intuitive to use, the support staff at ReCharge is amazing and they are always so timely and professional and helpful! They take the time to go into detail and correct things, and educate their clients! Beyond pleased with your customer service. The only thing I could use more of, is detailed reports and the ability to pull specific information in a more specialized manner. (As in selecting what fields I would like to pull).

Flying Embers
United States
Over 1 year using the app