Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Sheana was a wonderful representative that helped me solve my issue! Thank you Sheana! I appreciate your help!
Milutin from the support team has been very helpful your whole team is quick to respond when we raise issues. Thanks very much.
ReCharge has been Great. Mat Mosveen was amazing in helping us get to launch and Stefan Markovic from Migrations made our import a breeze. Really pleased so far! Thanks Mat and Stefan!
What we love most about Recharge besides the exceptional functionality is the experienced, responsive and helpful team in migrations and development. They have been a joy to work!
AJ M. was extremely helpful in resolving our issue. We've been chatting with a few other people and have been delayed with the launch because no one was able to quickly fix. Thank you again for your assistance, AJ!
Rachel was extremely helpful! She resolved my inquiry efficiently and was very friendly. Thank you!!
Really great support from the technical team. Was easy to implement on my shopify. Thanks to the support team for their help.
I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.
We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services
We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.
Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.