Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customizable subscription features, including a customer portal and a Build A Box feature. Many have noted its effectiveness in boosting sales and customer loyalty. The support team is praised for their 24/7 availability and efficient problem-solving. The app is also considered affordable for small businesses, offering a free plan up to $500 in monthly subscriptions without transaction fees. However, some merchants have reported issues with the analytics section.

July 14, 2023

If I could give them more than 5 stars I would. For years I've been limping along with subscription apps that ALMOST did what I wanted, and every couple of years I'd look around to see if anything new was available. Another business owner told me about Appstle and she was right. The search is over. Appstle is perfect!

It has so many options for different types of subscription schedules, a gorgeous dashboard for my customers - clean, simple, easy to navigate and VERY easy to customize with exactly the info and options I want them to have access to.

And the customer service is amazing! I've NEVER encountered this level of help before. I had to migrate a group of subscribers once before (with another company) and it was a disaster. They realized (after I deleted all the subscriptions) that a migration wasn't possible and I had to ask all my subscribers to resubscribe. That was NOT an experience I wanted to repeat, so I had a million questions for the folks at Appstle and they were so incredibly patient answering them all. Mine was a fairly complex migration because I was also changing the payment schedule from every 30 days to everyone being charged on the same day (which is another fabulous feature Appstle offers) and they basically did the entire migration for me. It worked flawlessly!

I'm a creative business owner - not a web developer - with an online business for fifteen years, and I've encountered so many situations where tech support people are either really condescending or really impatient when I don't understand the tech jargon. Over the course of the migration process I worked with several different people at Appstle and every single one of them was polite, patient, helpful and KIND. They made every step of the process incredible easy.

Shiny Happy World
United States
About 2 months using the app
Appstle Inc. replied July 15, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 7, 2023

It's always a pleasure to contact with the team of Appstle Subscriptions App, they are so good guiding you, they will resolve every question that you have about their app. Thank you so much!!

unbocau
Spain
6 months using the app
Appstle Inc. replied October 8, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 11, 2023

I just migrated from ReCharge to Appstle. The customer service team behind this app is outstanding! The process was seamless and their response time was very fast! I'm very happy! Thank you!

Bai-li Essentials
United States
2 days using the app
Appstle Inc. replied November 12, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 23, 2023

A great team of developers and always quick to sort any issues, I spoke to Hassan most recently and even though I was called out of the office urgently he fixed the issue there and then for me coming into the office the next day. Excellent customer service! :) Thankyou from For Petz NI

For Petz NI
United Kingdom
10 months using the app
Appstle Inc. replied August 24, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

May 2, 2023

I waited to leave a review until I was able to try the app out and see how it was working over a few weeks. All in all, I am very happy with this app and how it handles all of our subscriptions.

We offer a subscription to a single product and that product is only shipped out every five weeks. I looked all over for an app that would enable us to run our subscriptions the way that we want, and this is the one! There are SO many ways you can customize the experience for your customers and SO many different settings to make the subscriptions work exactly how you need. We were able to set everything up so that it works perfectly for our niche product and customers.

I will say that it took me almost two full days to get everything configured the way that we needed it to be for our specific needs. I reached out to their support folks more times than I'd like to admit, and they helped me with everything!

I absolutely recommend this app, especially if you have some weirdo specific thing you're attempting to accomplish with your subscriptions.

The Clay Impress
United States
4 months using the app
Appstle Inc. replied May 2, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

December 26, 2023

extremely good support

Ethereal Supplements
United States
About 6 hours using the app
Appstle Inc. replied December 27, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 2, 2023

Wonderful team. Worked fast and resolved the issue on time. Would recommend this app. It works seamlessly with the Shopify shop/store.

Adjpic.com
United States
Almost 2 years using the app
Appstle Inc. replied September 3, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

October 13, 2023

that was really nice app and support was really helpful

The Gift of Scent
United States
Almost 2 years using the app
Appstle Inc. replied October 14, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 19, 2023

I am strongly recommended Appstle Subscriptions App due to their after sale service. I have faced some issue and Nancy responded me with in a minute and solved issue very perfectly. I strongly recommend this app.

FORTUNATE (IN BED)
United States
About 15 hours using the app
Appstle Inc. replied November 20, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

July 15, 2023

Amazing customer service, Annie and Momna were super fast answer and helpful with a few customizations I wanted with my store!
I believe Appstle is a great app, especially considering the price point is quite low. To go further, I think the App can still offer more in terms of upselling capabilities on both the product page and customer portal, focusing on the mobile experience. Just suggestions for improvement!

Peak Bakery
Canada
8 months using the app
Appstle Inc. replied July 16, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)