Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable subscription management features. It's praised for its ability to handle complex subscription models and boost sales. The customer support is noted for their quick and knowledgeable responses. Unique features like Build-A-Box and easy migration from other subscription apps are also highlighted. The app also offers a free plan for up to $500 in monthly subscriptions.

July 10, 2023

Absolute amazing support and devs that work on the app. There is still a bit of room for improvement in terms of features, but so far everything works great and the support is really great and super fast. Thanks so far for everything!

Groomed Rooster
Germany
4 months using the app
Appstle Inc. replied July 10, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 30, 2023

We migrated our subscriptions to Appstle from another subscription app for more functionality. We have not billed our first round of subscriptions yet, but so far so good, and the options for customizing are extensive. I cannot say enough good things about the support! Muhammad and his team answered my many questions with patience (I had a lot) and in a timely manner. This was my main reason for choosing Appstle. Thanks!

Blackout Baking Co.
United States
12 days using the app
Appstle Inc. replied August 31, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 11, 2023

So far so good! Our company needed a quick solution to move all of our subscriptions from a different app over to, and Appstle couldn't have been better. Customer support has been incredible, with someone available to chat 24/7 to help with anything you run into. Very happy with our transition to Appstle so far!

Stovetop Roasters
United States
3 days using the app
Appstle Inc. replied September 12, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

March 14, 2024

Great app! Great customer service! Excellent compared to the competitors! Wonderful experience! Highly recommended!

Oceansrespect 🌊🌍🌱
France
Appstle Inc. replied March 15, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

July 18, 2023

Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix

Bucknbird
United Kingdom
About 2 years using the app
Appstle Inc. replied July 19, 2023

Dear Merchant,

This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again.

Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at ria@appstle.com if you have any other questions.

August 3, 2023

I had an exceptional customer support experience with Akhtar while using the app to manage my subscriptions. His prompt and friendly assistance made the process seamless and stress-free. Akhtar's expertise and patience in guiding me through the app's features left me feeling valued as a customer. I highly recommend his assistance for anyone seeking top-notch support.

Soriyei
United States
4 months using the app
Appstle Inc. replied August 4, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

August 5, 2023

Great app, with awesome customer support. As a first time user the subscription was not working for some reasons and they fixed it in under 5 minutes. Also really affordable pricing plans, the app is free until you have $500/month in subscription revenue

AIAAS Technologies
Romania
About 2 months using the app
Appstle Inc. replied August 6, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

March 9, 2024

Fantastic app and the support folks are awesome. Similar featured apps but the custom features and cancellation options it steps above.

PureGuard Shield
Australia
Appstle Inc. replied March 10, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

July 20, 2023

This app does exactly what we need it to do! The team are beyond helpful when you need help with anything, I really feel like they care about what we are trying to do. This is a fantastic service with even better customer service!

Grow Wild
United Kingdom
5 months using the app
Appstle Inc. replied July 21, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

Edited June 3, 2023

Appstle offers some of the best customer service I've ever worked with. The response times are always in a few minutes, and the reps work with you until they have you squared away. Prarthana even helped me to get the UI styling looking a little better. Also, great product!

Besti
United States
2 months using the app
Appstle Inc. replied June 3, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)