Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and customizable subscription features, including a customer portal and a Build A Box feature. Many have noted its effectiveness in boosting sales and customer loyalty. The support team is praised for their 24/7 availability and efficient problem-solving. The app is also considered affordable for small businesses, offering a free plan up to $500 in monthly subscriptions without transaction fees. However, some merchants have reported issues with the analytics section.

October 3, 2023

Very seamless process setting up, also when i had a slight issue i messaged and they responded within minutes and also help change my design. Very grateful and would recommend

Recovery Mate
Australia
About 1 month using the app
Appstle Inc. replied October 4, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 1, 2023

Staff were very friendly and attentive with helping me integrate the app onto my store. They go out of their way to help teach me how it all works and how to manage the app on my own. So far everything looks great and i look forward to partnering with them for a long time.

By Aunty Kim
Australia
About 2 months using the app
Appstle Inc. replied September 2, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

October 25, 2023

Excellent response time and resolved my issues very fast. Very happy with Appstle.

Damocles Shop
Australia
3 months using the app
Appstle Inc. replied October 27, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 26, 2023

Bug after bug after bug!!! This app is poorly made. I've used it over a year now and every 2 weeks there is a serious bug that needs to be fixed. The ONLY reason I have not switched apps is because they have no way of migrating the subscription data to a new app, so we need to leave the app installed for our older subscriptions. DO NOT USE THIS APP, SAVE YOURSELF THE HEADACHE!!!

Yes Melanin
United States
Over 1 year using the app
Appstle Inc. replied September 27, 2023

Hello,

We have checked out the issue thoroughly on our end with our developers, and according to the investigation, we believe something has changed in your theme, and it intermittently loaded our script twice, which caused the widget to show up twice on the product. We have made updated our code now, and things are working fine.
We've emailed you about the fix as well. Could you please confirm if the issue is fixed on your end? Please feel free to reach out if you need any other assistance, and we will be more than happy to help.

Since Appstle, similar to any other software, is a tool embedded in your store site, any change to your store (theme update or installation of other apps) may sometimes result in overriding or conflicting code. If that happens, please either involve your developers immediately to correct the conflicting codes, or reach out to us. Our support team is highly technical and will be able to fix it immediately.

February 9, 2024

Nancy was so very helpful, patient, kind. This apps customer service has been awesome every time I have reached out for help. Thank you, Nancy!

Family Stores Plus
United States
Appstle Inc. replied February 10, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.

September 25, 2023

The engineer was very responsible and helped me solve the problem very quickly, and the subscription was not very expensive.

Waterdrop
United States
Over 1 year using the app
Appstle Inc. replied September 26, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 6, 2023

Gives options to my customers, increases sales, and the team is very easy to work with and helpful. Thanks!

Bark Bistro
United States
Over 1 year using the app
Appstle Inc. replied September 7, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

July 16, 2023

A really good product that does exactly what we need. Has plenty of options and flexibility for those really niche and intricate products. We're very happy with how it's working so far.

DecafCo
Australia
10 months using the app
Appstle Inc. replied July 18, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 20, 2023

This app has some of the best customer service - the team is incredibly responsive and supportive. They had to do some custom editing to make things work properly with my theme and they did this so quickly without any issues :D

All Star Grooming Co.
United States
About 2 months using the app
Appstle Inc. replied September 21, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

September 23, 2023

Amazing customer support and an amazing app. Support is so helpful and personally offered me advice/services that helped me out a lot

Welcome Natural
United States
5 months using the app
Appstle Inc. replied September 24, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.