Appstle℠ Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.
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Works great used it on 2 stores.
Customer support always helpfull
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Been good for us after switching away from Squarespace (yikes!). It's provided the functions that we need and that our customers are looking for and their team has been responsive and helpful when we're looking for support
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I am new to shopify and this app. With Appstle, I am getting closer to my ideal customer experience that I was seeking. I am starting with the Free tier and will likely expand into the paid tiers soon enough. I was able to use the chat with an agent, late evening, and he was able to get me going. I was surprised that I got a live agent, I was delighted.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I'm pretty new to using this but so far the customer support has been great.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Pretty easy to use, impressive customer service. Don’t understand something - just ask and they will even send you a personalized video to explain how to fix the issue.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Worst experience ever. I never write bad reviews but I feel compelled to warn others against the repeating issues I faced. The customer portal was always having issues. repeated issues. sometimes double processing issues. the worst. When I would reach out to tech support they would say "looks good on our end" as if they had no responsibility for fixing their coding issues. I stayed with Appstle far too long. Now I have new subscription app with amazing tech support and I am kicking myself for not jumping ship earlier. buyer beware.
Dear Merchant,
This is Ria, the co-founder of Appstle. Thank you for the 1.5 years you were with Appstle, and we are sorry the last few weeks' were not up to the mark. While we regret that your final experience led to the feedback, I'd like to address the points. We hope you give us another try.
Customer Portal Issues:
Customer portal is an integral part of our app, and our team ensured that every reported issue was thoroughly investigated. After multiple checks by our team, the portal was confirmed to be fully functional each time you reached out. In instances where adjustments were needed based on your specific setup, we provided detailed guidance and solutions to help optimize the experience for your customers. We have now added a more detailed and step by step guidance document and video, to help merchants setup their perfect customer portal. Also, we are always available 24x7 to real-time guide merchants anytime needed.
Double Processing of Orders:
The double-processing issue was linked to a setting in the app that allowed customers to modify their billing intervals. This was a feature enabled by you, which is designed to offer flexibility to your customers. When this issue arose, our team provided personalized instructions, including screencast videos, to help you disable this feature. These settings are always fully within your control. We have now added more merchant tutorials within the section, and switched to an easier merchant UI, to make the settings navigation very easy.
We hope you will consider us again in the future as we continue improving and evolving our services.
Noch nicht viele Erfahrungen gemacht, die Installation und Erstellung eines Aboplans war einfach. Es gab Probleme, dass das Abo auf der PLP nicht angezegit wurde, aber der support hat dann geholfen :)
This app works great, we're already starting to get lots of subscriptions! And their customer support is amazing! They're extremely helpful and really go the extra mile! I highly recommend this app and their team!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The customer support was excellent while we were setting up our app for the first time. Both Henry and Ash were patient and helped us get the system designed exactly how we wanted it.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Amazing and quick. Nancy was especially extremely helpful with my needs for editing the look of my widgets.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.