Reviews (923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its ease of use and seamless Shopify integration, allowing quick launch and management of branded products. They value the customization options, especially for labels, and praise the responsive customer service. The quality and variety of health supplements and beauty products meet expectations, and the on-demand fulfillment model minimizes initial costs. Educational resources and a fast label approval process further enhance merchant satisfaction.
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The idea of Supliful sending email every month that they made a mistake in their label or a mistake in the ingredient and sellers need to redesign the label is unprofessional. This simply means you can never focus on other things; you will always be stuck on editing labels on Supliful products every month. I noticed this only happens after you subscribe to their monthly plan. Now here are some reasons why this is harmful to sellers. Firstly, some of these products and pictures have been placed on Facebook ads, and having to stop an ad that is running for three weeks simply because you want to redesign the label or edit the label of that particular product is a big loss of advertising spend because some of these ads take time to yield results. Second, not all sellers design the label themselves; some paid professionals to do the designing, this means they need to keep spending money every month for the same product design that they have spent money on before. Thirdly, some of these product pictures have been posted on social media platforms and this means we need to keep deleting posts every month because the previous labels contain ingredients that have been removed. If this mistakes happens once a while then its understandable but for it to happen every month? I understand you are doing this for subscription purpose but there are better ways to gain subscribers rather than forcing sellers to redesign product monthly. You can increase price per product for none subscribers and new arrival product to be accessed by subscribers. It is a win win sitution
Hi Gloxy Care,
Thank you so much for your review and feedback—we really appreciate it!
This past month, we did encounter a couple of instances where spelling and punctuation mistakes slipped through our label templates, or we received incorrect information from suppliers. We’ve recognized that these errors should have been caught in our initial checks, and we’ve since put additional safeguards in place to make sure this doesn’t happen again. We’re committed to ensuring this won’t be an issue moving forward.
We also want to assure you that we didn’t require any updates to user labels with minor spelling and punctuation errors, as long as they met our overall guidelines.
Additionally, product ingredients and descriptions appear on the back of each item, which isn’t visible in the product mockups. So, there’s no need to re-upload images or pause any Facebook ads where you’re using our mockups. You also won’t need to renew your Supliful subscription just to generate new mockups.
We only enforce product label updates when absolutely necessary to protect both end customers and the brands on our platform.
Thanks again for your understanding and support! Feel free to reach out if you have any other questions.
Yours truly,
The Supliful Team
Very good app with very limited shipping routes, as I live in a country not within these shipping locations I cant connect my card, making it unusable. If this was to change it would be a very helpful tool.
Hi GritAndGlory,
Thank you so much for your review and for sharing your thoughts with us!
We completely understand your frustration regarding the limited shipping zones. Please know that we are constantly working on expanding our shipping locations to make Supliful products accessible to even more customers around the world.
In the meantime, we’d like to highlight that you can still sell our products in large markets such as US and Canada, even if you’re located elsewhere. Many of our users successfully run their businesses from various countries while targeting those key markets.
We appreciate your patience, and we’re excited to continue improving Supliful for you and all our users!
Yours truly,
The Supliful Team
**I haven't sold a product yet**
So far, the app is impressive. It is very user-friendly and easy to navigate to Shopify, which is super efficient. There seems to be a slight delay between updating product info in supliful and the actual website I published through shopify. Other than that, Supliful is amazing!
Some advice I have:
- ability to control the dosage and custom made products
- different options for bottle and labeling
Hi Synergistic Mind Labs,
Thank you so much for your detailed review and valuable feedback! We're thrilled to hear that you're finding the app user-friendly and efficient—those are exactly the experiences we aim to deliver.
We appreciate your suggestions about dosage control, custom products, and additional bottle and labeling options. These are great ideas, and we’ll be sure to pass them along to our development team as we’re always looking to improve and expand our offerings.
Since it sounds like you’ve had a mostly positive experience with Supliful, we’d love it if you could update your review to 5 stars! Your support means the world to us, and we’re here to make sure you continue to enjoy using the platform.
Yours truly,
The Supliful Team
Great platform but products pricing is off and shipping costs are too high when factoring the additional subscription fees and the extensive time it takes to create labels/ setup initially. ie Supliful Jojoba Face Oil 30ml wholesale price before we mark it up to sell is $11.50USD when its commercially available anywhere at $13USD - even in higher priced boutiques. It does feel like we are paying you to sell your products to consumers who will need to pay more for them in the end. Perhaps revise the pricing matrix and I hope to jump back on board then as the platform is looking great!
Hi there,
Thank you so much for your review and for sharing your feedback with us!
We understand how pricing can be a concern, and we want to clarify that the price you see on our platform includes not only the product itself but also the cost of on-demand fulfillment. This allows you to avoid the need for bulk purchasing, warehousing, and shipping logistics, as we handle everything on our end.
That being said, if you prefer to purchase in bulk and manage fulfillment yourself, you can absolutely receive a similar, if not better, price compared to other suppliers.
We hope this clears things up, and we’d love to chat more if you have any other questions or concerns!
Yours truly,
The Supliful Team
We are new, but so far, we love the products and the ease with which to design our labels. It would be exciting if you guys would offer more pet products.
Hi Rebalance Up,
Thank you so much for the amazing 5-star review! We're thrilled to hear that you're loving the products and finding the label design process easy to use—that’s exactly what we aim for.
We’re also excited to share that expanding our pet product line is definitely in the plans for the future! Stay tuned for updates by following us on social media.
Yours truly,
The Supliful Team
I think you should really look into why your products are not being sold through my Shopify account I can see by the easy to follow information from your site the problem isnt you guys. I was not aware I had to learn all of Shopify functionality to use it.
Hi Body Hacks,
Thank you for your 4-star review! We're glad to hear that you find our information easy to follow. We understand navigating Shopify can be challenging, and we're here to help. Our support team will happily assist you in smoothly integrating our products into your Shopify account. If you have questions or need assistance, please don't hesitate to contact us. Your satisfaction is our priority!
Yours truly,
The Supliful Team
Until now, my experience has been good with this plataform.
Hi melyhealthcare,
Thank you for the 5-star review! We're glad to hear that your experience with our platform has been positive so far. We're here to keep that momentum going, so if you ever need assistance or have any feedback, don't hesitate to reach out. Thanks again for your support!
Yours truly,
The Supliful Team
If you're seeking a company that truly delivers, look no further. This isn't just an app, it's a team of dedicated individuals who genuinely care about your success. Whether you're after premium quality supplements or expert guidance to grow your business, this company has got you covered. Don't hesitate – download the app today and join our team.
Hi MTNATHLETES,
Our team is very grateful for this amazing feedback!
We are truly rooting for every Brand Holder working with us, and seeing how Supliful helps you and other merchants alike gives us confidence and motivates us to do even better!
Yours truly,
The Supliful Team
i love to this app but iwant to learn more how get sales..
Hi JavaFuel&Vitality.store,
Thank you for the generous rating! We have recently launched a new service - Supliful Roadmap. It is tailored specifically for CPG brands and focuses on practical, actionable steps. It's not just a course but a toolkit that includes an AI Content Generator, Store Templates, and our social media Buzz Builder. Plus, you'll gain access to a community of fellow entrepreneurs for support and networking. It is fairly new, but we continue to build and improve it to give our sellers the most value. For more details, please visit https://supliful.com/roadmap. We are here to help you grow and support your brand journey!
Yours truly,
The Supliful Team
I would definitely recommend Supliful to others. The service and quality of products are amazing!!
Hi Solo Skincare,
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our service and products. Your recommendation means a lot to us. We are here to support you on your brand journey!
Yours truly,
The Supliful Team