Reviews (923)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its ease of use and seamless Shopify integration, allowing quick launch and management of branded products. They value the customization options, especially for labels, and praise the responsive customer service. The quality and variety of health supplements and beauty products meet expectations, and the on-demand fulfillment model minimizes initial costs. Educational resources and a fast label approval process further enhance merchant satisfaction.

April 11, 2023

Would recommend! Overall a great company to work with. I did experience some minor shipping delays, but would recommend otherwise!

Tree-Fit
United States
Over 2 years using the app
Brand On Demand Inc. replied April 12, 2023

Hi Tree-Fit,

Thank you for your review of Supliful! We are so delighted that you had a great experience with us. We apologize for any delays you encountered concerning shipping and will strive to provide faster delivery times in the future. If you ever have any questions about our services or need assistance down the road, please feel free to reach out—we're here for you!

Yours truly,
The Supliful Team

Edited August 10, 2021

I am using this app since beginning, and it was very fast to do all my works on it. For now i have my own supplement brand. They help me to design my labels for products. It is easy to realize all ideas.

NFIT.SHOP
Latvia
Over 2 years using the app
Brand On Demand Inc. replied August 12, 2021

Hello NFIT Team,

We are so very grateful for such a positive feedback!
We are thrilled that you are enjoying your experience with us and can’t wait to see what other ideas you might have!

Yours truly,
The Supliful Team

Edited March 27, 2023

App works well. Easily integrated. Good support. I just wish there was a wider array of supplements, less than 60 supplements. There are some pretty common supplements not included that really should be. I think if they can work on increasing the number of supplements, I would increase the rating to a 4 star. The Prices for supplements are also too high, especially for starters. the 15% discount for membership isn't significant when you are paying shipping starting at $6 per order. The shipping is way too expensive and doesn't leave much margin for profit. Also, I was pretty frustrated to find out that the first customer who ordered product from my store that was a supliful item had 3 damaged capsules, that is just on one order, so I hope that was a mistake and not the typical product. If Supliful could increase the number of supplements it has, improve the prices, and maybe improve quality control I would easily change to 5 stars.

The Wellness Mall
United States
About 2 years using the app
Brand On Demand Inc. replied March 3, 2023

Hi The Wellness Mall,

Thank you for your review of Suplifu! We truly appreciate you taking the time to provide valuable feedback. We're thrilled that our app works well for you and is easily integrated. Additionally, thank you for providing constructive feedback on increasing the number of supplements to achieve a 5-star rating from you. We have shared this with our team as we are constantly striving to improve our service and selection.

Yours truly,
The Supliful Team

November 7, 2022

Their selection of products made me lose my mind. I'm so excited to use this app and work with this company!!!!

The Knickknack Shack by Darthside LLC
United States
About 2 years using the app
Brand On Demand Inc. replied November 8, 2022

Hi The Knickknack Shack,

Thank you for the awesome review!

We are thrilled to have you onboard and look forward to seeing your brand grow. Don't miss our newsletters - more exciting products coming soon!

Yours truly,
The Supliful Team

September 27, 2022

Good app thus far. We decided to launch a line through them because the suppliers are creditable and consistent.

Flores Valley Farms
United States
About 2 years using the app
Brand On Demand Inc. replied September 27, 2022

Hi Flores Valley Farms,

Thank you for the generous feedback!

We are thrilled to hear you trust your business with us, and we look forward to supporting your brand.

Yours truly,
The Supliful Team

February 5, 2024

I love how easy supliful make it to both start and scale your business. The only thing they could improve is to get stock faster. Otherwise top tier business

D'ORG
United Kingdom
About 2 years using the app
Brand On Demand Inc. replied February 7, 2024

Hi D'ORG,

Thank you for the great feedback! We are thrilled you are finding Supliful helpful in growing your business. Our team is constantly working on improving out operational process to ensure faster restocks and delivery times, as a result.

Our CEO has recently addressed the struggles we experienced with stock, you can check out the session recording here: https://www.youtube.com/watch?v=q4OBcpc7xl8

Yours truly,
The Supliful Team

January 8, 2023

Easy integration and features . easy to upload and add logos to the products via canva and a good deal for a free plan

Doctor Natural
Canada
About 2 years using the app
Brand On Demand Inc. replied January 9, 2023

Hi Doctor Natural,

Thank you for the great feedback!

We are happy to hear how easy Supliful is for you, and we look forward to seeing your brand grow.

Yours truly,
The Supliful Team

March 9, 2022

I've used this app for another store and liked it so much I'm adding it to a second one! The custom branding is great and as a graphic designer I can make all the labels myself with their illustrator templates.

stratefuel
United States
Almost 2 years using the app
Brand On Demand Inc. replied March 10, 2022

Hi Stratefuel,

Thank you so much for your review!

We are ecstatic to hear that you now use Supliful for two stores! We are looking forward to our continued partnership.

Yours truly,
The Supliful Team

July 31, 2022

There are a lot of white label dropshipping apps available on Shopify, however, Supliful has got to be one of the simplest, user-friendly white label apps I've used to date. I highly recommend this app.

Ethereal Paradox
United States
Almost 2 years using the app
Brand On Demand Inc. replied July 31, 2022

Hi Ethereal Paradox,

Thank you for the beautiful review!

We are happy to hear you've chosen Supliful for your business, and we look forward to supporting your brand!

Yours truly,
The Supliful Team

December 9, 2022

So easy. Love it Just getting started but it seems so nice and easy. Love the integration to my store and the products

Stone and Bone
United States
Almost 2 years using the app
Brand On Demand Inc. replied December 12, 2022

Hi Stone and Bone,

Thank you for the lovely review!

We are thrilled to hear you like using Supliful, and we look forward to supporting your business.

Yours truly,
The Supliful Team