Swatches Dotify , 169 reviews

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing a large number of swatches, ideal for businesses with numerous product variants. It's praised for its ease of use, seamless integration, and automation of color swatch addition. Many appreciate the customization options that enhance their store's professionalism. The support team is noted for their quick response and problem-solving skills. The app is recognized for improving on-page engagement, customer experience, and simplifying product pages. It's compatible with both Shopify and non-Shopify themes and is considered reasonably priced for the value it provides.

March 24, 2016

Absolutely fantastic support team! If you're looking for a great looking app with cool swatch button features and a responsive support team then you found it in Swatches! We're so happy with the enhancements they added to the app in less than a day. We couldn't be happier with the team at Webyze!

Gg Shorts
United States
4 days using the app
March 1, 2016

Great app, looks and works perfect!
A huge thanks to the support team - who gave us excellent service with some custom features we needed.

Prodigee
United States
4 days using the app
January 21, 2022

AWESOME SERVICE!!!!!
Love the app. Does exactly what i need and customer service was excelente, they answered very fast.

JTG DESIGNS
United States
3 days using the app
August 23, 2017

Worst app i've ever used. Suddenly it's not working for no reason at all.

Smartfits Ltd
Greece
About 2 months using the app
Edited June 8, 2016

Works as described but there is definitely room for improvement. I'm setting my shop up and we have a handful of different tshirt brands/styles. The color "light pink" can vary a lot from brand to brand, but they're all called 'light pink' by the brand and my fulfillment company. It would be GREAT if there was a way to differentiate. IE the name of the color is 'light pink' but there's a way to pick WHICH 'light pink' swatch gets attached.

Right now I have some colors written like "Bella Purple" and "Purple." and I just have to look back at my notes and remember the "." indicates American Apparel colors.

Also, and this is a biggie, I REALLY wish I could use hex codes instead of RGB. You can easily copy/paste a hex code. Much faster.

Aka Style Co
United States
About 2 months using the app
August 23, 2017

Waiting to hear back on how to install..Voicemail full...Come on guys....I know you can do it...pick up the phone and call back your customers..

Bullhideusa
United States
9 days using the app
November 5, 2017

Even if you delete the app the feature stay on product detail page. STAY AWAY!

Livingguru
United States
7 days using the app
Edited December 6, 2016

When I first installed it didn't work as I had hoped but support fixed it in less than a day. Now it works great. I wish Shopify had more features like this apart of their core and just raised costs a few bucks a month.

Tile City
United States
About 5 hours using the app
Edited February 25, 2016

Sorry for my easy english!
2016 febr. 24:
We sell products with multiple variants, like length, texture, color. We find this app and try to set the color as a swatch, but it works only, if used only 1 type of variants per product, for example Color. If i add one more variant type, like length, the swatch picker on product page changed to dropdown...
Im really sad, because i spent lot of time to find this app and set up the right colors. :(

2016 febr. 25.
After some hours, the app developer write me a mail, and promise to make the necessary changes into the code on my site as a staff member. They have really good support!
The mail, what i got:
"Hello,
You recently made a review for our Swatches app and we are sorry to see you had a bad experience.
You should have contacted us since we can solve that issue for you. The app generate swatches for "Color" options but we can enable swatches for other fields as well. This is because sometimes people do not want to enable swatches for other fields.
Can you reinstall the app and grant us access to your Shopify admin so that we can solve that problem:
Go to your Admin -> Settings -> Account (section: Staff members)....."

I will change my star rating to 5, if they fix this problem in the installable app.

Ihair Extensions
United States
5 days using the app
June 25, 2020

it left code on my site which i had to manually remove DO NOT USE THIS APP UNDER ANY CIRCUMSTANCES ..

TurboBeerbong
United Kingdom
1 day using the app
Webyze replied June 25, 2020

We would have been very happy to help you out with this issue (we checked and there was no support ticket open for your store).

Actually when you uninstall the app, the coding automatically gets disabled soon after. Usually it takes a dozen minutes up to an hour.

We are sorry to hear that you had this issue, if there is anything else you want us to help you with, we would be happy to do so.

Thank you for your understanding