Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

May 5, 2017

Easy setup and seamless integration. A perfect option for startups to gauge usage and 'pay as you grow'. From the many different apps available, this is the only choice worth considering.

Everdrive Online
Canada
10 months using the app
November 18, 2021

Easy, hassle free, value for money combined with great customer service.
Definitely one of the best reward apps I've used.

Sassy Fabric Queen
New Zealand
10 months using the app
August 11, 2016

this is great www.collekt.co.uk

Collekt
United Kingdom
10 months using the app
Edited September 1, 2021

My support agent Reymond was super helpful. It was nice chatting with a real expert realtime. He answered all my questions quickly. I am excited to use this app when our site is ready to roll.

Smunchies Co.
United States
10 months using the app
December 27, 2017

Easy to set up: waiting for results.
Thanks

The Wedding Accessories
Australia
10 months using the app
July 16, 2020

Great support from Rogelio in the live chat! Now I am able to explore all the features the silver plan has to offer. First look of the program and its functions is great!

MUSKL
Germany
10 months using the app
May 27, 2016

Swell provides the best functions for referral campaigns and now even Instagram features to increase your potential followers! Wait no more and save your time with Swell!

Fairy Floss Pte Ltd
Singapore
10 months using the app
January 27, 2023

My first experience with customer service chat and it was amazing. Speak to a live person and not a robot. To also note I was new to this feature and Angelo was supper helpful!

Personalize It By Bel
United States
9 days using the app
Edited June 2, 2017

Used this app for months, invested over $600 and got less than half back from their service. We have lots of people signing up but the way it works it really does not do anything special to convert. They have tools but they are pretty basic. Overall its a tracking program and it does that well but it really did not create more sales.

Updated review: tried a few other options and still no good results. Here are my stats:

Value Generated: $512
Total investment: $644
Issued 1,000,000 points and 10,000 have been redeemed.

We just don't see customers increasing their spend or frequency. Programs like this just dont work that well anymore.

Brothers With Glass
United States
10 months using the app
September 10, 2016

Easy to customise to fit your brand style (including nice fonts), plus a helpful and friendly customer service. Definitely recommend it to someone who wants to set up a rewards program. The free plan already has plenty of options to work with.

Henrica Langh Official Webshop
Finland
10 months using the app