Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

September 21, 2017

I liked it, easy to use and can be used in any language you want.

Eme Style Boutique
Mexico
6 months using the app
January 15, 2016

Excellent service! Easy to use and install. Owner was super helpful in guiding me through some minor tweaks to make it look nice on our website. Excited to see our customers response to this new program!

Raw Feeding Miami
United States
6 months using the app
Edited January 7, 2016

The setup was a breeze! - that's refreshing in comparison to some other Apps! The Support Team replied quickly and that's great.

Nuhare
United States
6 months using the app
February 5, 2016

Great Service! Great App! My customers have definitely taken advantage of the rewards program. Thanks Swell Team!

Milltown Sports
United States
6 months using the app
Edited December 16, 2016

So far so good. It was easy to set up now I'm just waiting how it will work out.
You can check it how it works at www.magical-tree.com

Magical Tree Products
United Kingdom
6 months using the app
January 10, 2023

Aldene most recently helped me with a number of tasks in one ticket. I have also had the pleasure of working with several different support agents that have been beyond helpful. Always so easy to get things done and the Yotpo products are also fairly easy to plug and play with. Very happy with the products and services!

Cos Bar
United States
6 months using the app
January 6, 2016

Just got the app today! I'm looking forward to increasing customer retention and traffic with Swell. The system is easy to use. The customer service is great! I look forward to the future of this application as it continuously develops!

Drip Origin
United States
6 months using the app
June 14, 2016

Absolutely the best app on shopify app store. The craziest thing is?? ITS FREE!
I will be upgrading to the paid version, just because they deserve to get paid for this awesome app! Thank you so much!

Gta5service
India
6 months using the app
December 14, 2019

We've been using the app for several month now and after a few difficulties at the beginning it is now working very well.
We had some difficulties with triggering reminder emails and contacted the support team. They are very efficient and responsive. The issues were resolved very quickly. Defiantly recommend the app. It is also one of the few apps that allows for flexibility when it comes to language. We are able to define fields and messages with our own text and language.
As a recommendation to the developer team, it would be great if the points could be fully integrated into the account dashboard. This way the page could be cluttered with buttons and clients don't need to log into an additional dashboard to see their points and make the conversion.

Fine Art of Living Zigarren Boutique
Switzerland
6 months using the app
May 6, 2016

A great app with creative / inventive ways to help boost sales and increase engagement!

Faith Fabulosity
United States
6 months using the app