Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

Edited August 17, 2016

The Swell team has been nothing but helpful, and offer an amazing service to any new-time entrepreneurs!

Clevercolors
United States
3 months using the app
August 23, 2021

I spoke through the loyalty program Chat, I started with a question that was the one that I most urgently needed to solve, but after solving it I began to ask other things. Since it was very near to launch, I needed quick and accurate answers. I managed to solve all my doubts without problem thanks to Jiemer, who, with good disposition, was talking to me for around 3 hours, even at lunchtime and solved all my doubts. Unbelievably good service.

Limonada
Chile
3 months using the app
July 21, 2016

Great App! Ultra simple setup. Setup in minutes and generating happy loyal customers quickly.

Megapolis Supplements
Australia
3 months using the app
March 23, 2016

Feels good to use this app. Best feature out of any app is that they let you use it for free until you have sales. To me as I am just getting started that means a lot to me.

Partco Truck Accessories
Canada
3 months using the app
April 13, 2019

Swell is good when it works but when it doesn't good luck with getting ANY help! you are passed off to a another company Yotpo support who is of no help and you are left to try and sort it out yourself if I had my time over I wouldn't use SWELL now all my customers points are set up here and I cant get support I am stuck here...beware!!

The Spotted Quoll
Australia
About 8 years using the app
June 14, 2018

Nickel
juste un peu long à traduire

Biendansmonbain
France
3 months using the app
April 1, 2021

Ritchie was great to work with. I was having a problem with finding the correct information for our referral. He helped with my referral program issue.

Tiiga
United States
3 months using the app
March 11, 2018

great stuff looking forward for more stuff to come out from these guys. keep up the good work. just some minor flaws but still a great app. I highly recommend https://www.inerchi.co/

Inerchi
United States
3 months using the app
May 20, 2016

Love this app! Looks great and add professionalism to my site!

Brit Rocks Hair Extensions
United Kingdom
3 months using the app
Edited August 20, 2016

REALLY EASY AND SIMPLE TO USE. I HIGHLY RECOMMEND SWELL REWARDS APP. It really is so easy to use and customize. Out of all of the apps on shopify this is by far my favorite.

1liltreasure2find
United States
3 months using the app