Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

December 22, 2016

just starting to use the app and it's looking good and easy to use.

Rolitacouture
United States
7 months using the app
Edited June 28, 2022

The app is ok. Not as user-friendly as others. Hands down the worst support of any app I have ever used on Shopify. Screenshots are not enough, they want videos. Which a lot of office computers won't support. Can't answer simple questions. Typically they try and send you back to Shopify.

Barbell Bake Shop
United States
6 months using the app
April 4, 2016

Easy to use and a definite incentive for the customer. Recommended to all!

Hidden Treasure Comics
Ireland
7 months using the app
August 5, 2016

I love the points system, it means we can reward our loyal customers and constantly give back to those that trust us for their wine buying

Six Wine Stories
Spain
7 months using the app
August 25, 2016

SWELL is very simple to setup and I saw results in the first 2 days of using this app! Thanks For this awesome software!

Dealsrunner
United States
7 months using the app
August 19, 2016

Loved this App! I use it on my website: intentstores.com & it has increased my profits substantially.

Intent Stores
United States
7 months using the app
April 1, 2016

Amazing app! Great for marketing!

Bumblebee Babies Llc
United States
7 months using the app
February 9, 2016

Most apps that are as good as this are often very difficult and require HTML install on our end or a "payment" to have the company install.

But not his app! I couldn't be happier with the install and integration of this rewards program. Josh wrote be back within 20 minutes of me asking my one question about the pop up email capture feature.

Although i haven't had any customer feedback, we have completed a trail run with an existing customer to make sure most (hopefully all) of our hiccups were out of the way.

Highly recommend this app and look forward to growing our company with it!

Southern Grace Outfitters
United States
7 months using the app
September 21, 2016

I've used this app for quite a while now. Even tho my website isn't live yet, i can tell from reviews from family and friends that they love they idea of SWELL. It works well and customer support is one click away. Thanks swell!

Empat
Brunei
7 months using the app
July 1, 2016

FANTASTIC! This app will aid me in most all I need to do in order for my store to appease my customer's shopping fulfilled dreams.

Dream Merchant Fulfiller
United States
7 months using the app