Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

August 18, 2017

very good app, we can translate everything !

Jus Dorange Paris
France
Over 3 years using the app
June 11, 2016

It's quite easy to use and user friendly. Will explore more benefits

Concept Store Y
United Kingdom
Over 3 years using the app
August 10, 2016

Ufuzzy.com loves swell for reward program.

Ufuzzy
United States
Over 3 years using the app
March 28, 2019

I have a brand new shop in Shopify. Long chose a loyalty program and stopped at Sell.
Clear advantages:
* This application develops your customer base and develops with your store.
* It becomes paid when it makes a profit.
* The application takes into account not only purchases and birthdays, but the fact that a grateful client shares your content in social networks.

Support pleases! Because of the time difference, I get answers a day later and this is the only inconvenience.
But the level of service at the height.
Most of the time Bernard answers my questions. Everything is always very clear and attentive.
I put 5 stars!

Postal Ukraine
United States
Over 3 years using the app
April 7, 2016

I tested a few of these types of apps trying to figure out which one would work best for me. Going through the setup of a few of the competitors, something was always missing. This one had it all and worked smoothly. Each of the others has its' individual advantages, but I found Swell to have the most advantages and fit my overall needs best.

In addition, the staff is extremely helpful. They respond quickly and I have never had to go too long without having my question answered.

Swell work, Swell!

Brickhousenutrition
United States
Over 3 years using the app
Edited September 10, 2019

The app itself is great, but the support is absolutely atrocious. Left a message with their support team on the Intercom chat a week ago, no response. Left a message yesterday, no response. Just left another message, no response.

If this is how they treat Gold Plan customers, stay away!
If this is how they treat Gold Plan customers, stay away!

Urban EDC Supply
United States
Over 3 years using the app
March 1, 2016

Great app! Extremely easy to install and customise. Lots of features. Very helpful customer support. Highly recommended.

Industrial Lighting Studio
Australia
Over 3 years using the app
October 12, 2022

Rowell was a great help and clearly communicated during my help session. Yotpo has been a fantastic company to work with over the years.

Northstar Bison
United States
Over 3 years using the app
September 21, 2022

Joseph C helped me to better understand how the app works. When I thought it wasn't going to meet my needs he helped me understand how it worked and now is going to meet our needs! Thank you!

stitchpaint
United States
Over 3 years using the app
May 12, 2020

I was not sure how to use a particular section of the app. The support was really good. Raymond's help was very much appreciated.

Vegan Cheese Shop
United Kingdom
Over 3 years using the app