Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup and customization, which enhances customer experience and boosts sales. Features like the rewards bar and referral widget, along with seamless integration with platforms like Shopify and Klaviyo, are highly valued. The app's customer support, including 24/7 chat, is praised for its efficiency. It's recommended for businesses wanting to start or improve their loyalty programs, with email reminders for points earning and redemption. Some merchants also reported a smooth migration process from other systems.

May 15, 2020

This app has helped me get oodles and oodles of repeat customers. Latest update makes it easier as it generates the discount codes for you automatically.

The Window Cleaning Store
Canada
About 3 years using the app
October 29, 2016

just got it but solid product so far

Blingware
United States
About 3 years using the app
June 6, 2016

so far so good! easy to use and great for customer enticement! thanks swell!

Sugar Plum Tree
Australia
About 3 years using the app
February 23, 2017

App is great. Makes it easy to incentivize new and loyal customers.

Yourturnkeystore 386
United States
About 3 years using the app
March 19, 2021

Customer service Reymond is super helpful, supporting me in all the questions that I had during setting up steps, thank you !

AIMAMA
United States
About 3 years using the app
September 15, 2017

Customers love getting their rewards, and it encourages repeat sales. Had a problem with the rewards and the team at Swell happily fixed it to be running smooth. Great app

Vape Monster 2
Australia
About 3 years using the app
March 31, 2022

Rachel A., with Yotpo Support, was able to provide a clear and efficient answer for my question. Great job!

Quikflip Apparel
United States
About 3 years using the app
August 14, 2022

GREAT APP! The experience after purchase is incredible! Jerrah M went above and beyond to help me and take the time needed to explain things thoroughly. The app itself is great, and their team is wonderful. Thank you!

AURELIE GI
United States
About 3 years using the app
January 17, 2016

Great Customer Service. Great Product

Sanfranshops
United States
About 3 years using the app
March 30, 2021

Super easy to use and the team was incredibly helpful in assisting me setting up a custom rewards flow.

AILLEA
United States
About 3 years using the app