Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

June 23, 2016

Very Simple to customize and looking forward to applying the top Rewards App out there on our Ultra Premium, Gourmet Vape Store, https://www.eliquiduniverse.com

Eliquid Universe
United States
Over 3 years using the app
Edited November 23, 2022

Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!

Esjoy
Spain
Over 3 years using the app
January 11, 2017

Just finished setting it up! Set up was easy and beautiful and looks like it will be a breeze to follow through on points, rewards and incentives. My customers are excited!

Be The Good 2
United States
Over 3 years using the app
Edited January 25, 2022

my customers love the rewards program so much and raymond was so helpful and fast! love it! thank you yotpo!

Kendall Conrad
United States
Over 3 years using the app
September 17, 2020

I am extremely pleased with the customer service for this app. Twice this week I have had questions and gone to the online chat. Both times I was connected with Kerby and received excellent customer service. Very efficient, quick and helpful. Explained things to me so I could easily understand and even sent pictures showing menus to help me locate things easier when learning where to customize screens. Thank you for the excellent service!

Kexpress Destash & Supplies
United States
Over 3 years using the app
Yotpo - L&R replied September 21, 2020

Thank you for taking the time to leave a review. We're so happy to hear you had such a positive experience with our support team!

May 22, 2017

Fantastic app to get a pretty comprehensive reward program set up in a short time. Very responsive customer service to help smooth out potential rollout issues. Would certainly recommend to anyone looking to incorporate rewards functionality.

Naazlin
Canada
Over 3 years using the app
October 4, 2021

Yotpo support has been very helpful in getting our programs set up and customized the way we want. They are easy to reach and always have the right solutions for us when we need them. Thanks, Yotpo!

CKS Online
United States
Over 3 years using the app
May 13, 2016

Very easy to setup and excited to use this app. Thank You for very easy design of customization.

Kidton
United States
Over 3 years using the app
July 17, 2020

This app was really easy to use and was so quick to set up. I created a loyalty scheme in minutes and was able to match it to my brand and store these easily. I love it!

Model Railway Scenes
United Kingdom
Over 3 years using the app
Edited April 14, 2016

I wanted to capture visitors' contact information by offering incentives, so I was looking for an app to facilitate it. Swell does that and more. You can set up an entire loyalty program. It has a user-friendly interface and is easy to set up. When I had questions, Josh and Amanda were very quick to respond.

I added a newsletter sign-up pop-up and received first registrations right away. A loyalty program will be next.

Overall, it's a great app!

www.MotorcycleScanner.com

Smartvd
United States
Over 3 years using the app