Reviews (2,634)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the loyalty and rewards programs, referral systems, and seamless integration with tools like Klaviyo. They consistently praise the customer support team for their responsiveness and efficiency, noting that their prompt assistance enhances the app's performance and ease of integration with Shopify. This support is crucial in resolving issues and ensuring smooth operations, making it a key factor in the app's value to merchants.

January 6, 2016

Just got the app today! I'm looking forward to increasing customer retention and traffic with Swell. The system is easy to use. The customer service is great! I look forward to the future of this application as it continuously develops!

Drip Origin
United States
About 2 hours using the app
May 21, 2016

Love it! Exactly as described!

Bvstore 17445
United States
About 2 hours using the app
July 26, 2016

Great features and easy to set up!

Swing And Play
Australia
About 2 hours using the app
November 16, 2016

Wow! This is an amazing app that is seamless in its connectivity and ease-of-use.
I love it! Check it out at: epiceskincare.com

Epiceskincare
United States
About 2 hours using the app
January 3, 2016

Beautiful app!! Amazing for so many reasons!
1. Free to start!
2. A simple, yet great looking admin area thats also mobile-friendly!
3. Already set up for you!!
4. Amazing customer service.
5. Integrates beautifully with shopify.
I am extremely pleased with this app and can't wait to see how my customers like it!

Designd Expressions
United States
About 2 hours using the app
December 14, 2021

Absolute joke for customer support. No detailed documentation and no willingness to even read the emails. 48-72 hours for any response and it is usually a copy-paste from a script that is irrelevant to the question. Their pricing is way too high compared to way better options out there, they just hide it at mid-level points of other apps. Had so much hope but alas...

Hawkers Beer
Australia
2 days using the app
October 14, 2017

So far, loving it. Easy to use.

Shoptet
United States
About 2 hours using the app
May 7, 2021

Great Customer support! Thanks Ritchie for answering all of my concers. Thank you! Download this app now!

Urban Ice
United States
About 2 hours using the app
July 3, 2020

Good service. Good to use for loyalty program. I recommend it to use. Thanks for your help. That is a good app.

Brinyte
China
About 2 hours using the app
November 27, 2016

i just installed it,yet to see results. a bit complicated to set up the coupons.

Re Clothingme
United Kingdom
1 day using the app