Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

February 14, 2023

APPs keeps showing "we could not redeem your points" after paid for $199. The customer service is good, but the technical support is really terrible. Such a serious problem has not been resolved for a week.

AMIRO
China
About 1 year using the app
Yotpo - L&R replied April 7, 2023

Thank you for sharing your feedback with us — we're sorry to hear that you're experiencing issues with Loyalty points redemption. Our team has tried reaching out to you, but we have not heard back. Please reach out to our support team for assistance.

July 27, 2016

This app is fast and easy to help with your online store.

Angeliashandbackboutique
United States
9 months using the app
February 13, 2019

This app is very user friendly. Hoping to generate a lot of revenue very soon. With more promotion I think it will do well.

Paisley & Gray
United States
16 days using the app
July 10, 2016

Very good app. Excellent functionality. Just needs to look more modern. Two thumbs up from us!

Golden Genesis Living
United Kingdom
9 months using the app
December 25, 2018

J'ai commencé à utiliser cette app récemment et elle est pas mal, il y a beaucoup de choix et de possibilité même pour le FREE plan. Il y a beaucoup de traduction à faire par contre ... Puisque l'app est en anglais (comme d’habitude) ça prend facile 1 demi-journée pour configurer l'app comme on veut et dans notre langue.
Je recommande cet app, elle est pas mal.

Essence et Nature
France
8 months using the app
October 17, 2016

Pretty good app. Dont normally get anything worth having when its free, but this might just be the exception!

Red Dragon Manufacturing
United Kingdom
8 months using the app
March 6, 2019

THIS COMPANY IS AWFUL AT RESPONDING TO QUESTIONS IN A TIMELY MANNER to questions about the app. That would be ok if their tutorials and instructions for the app were informative. This is my 5th time contacting the company since installing the app last November. I still have not heard back after trying again and it has been over 6 days. Looking for a new rewards app now.

StinkyDog Beads
United States
About 1 year using the app
June 9, 2016

Really nice app! Just too bad, that Instagram Rewards are only in the paid plan.

Stuffee Apparel
Germany
8 months using the app
August 17, 2016

Its so easy to use as everything is already in place.

Minitotz
Singapore
15 days using the app
June 15, 2016

Works really well! Very happy!

Active Coco
Australia
15 days using the app