Reviews (2,577)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

June 21, 2016

So helpful! Really wanted email sign ups and thats exactly what I got!

Cline Nyc
United States
17 days using the app
March 5, 2016

Functionality seems to work well. Interface takes some work. Overall good app.

Fox Chase
United States
9 months using the app
May 23, 2016

So simple and easy to use to engage customers with store perks. I'd recommend Swell to any business looking to interact more with customers and show them that it PAYS to be loyal! :)

Stush Gyal
United States
9 months using the app
Edited December 29, 2018

L'application très bien , je mets une étoile en moins car tout est en anglais et je dois tout traduire , mais elle est top et complète.

Douce Bulle
France
9 months using the app
May 12, 2018

Haven't started using it, but it looks like a very good app. I would recommend it!

Salsarise
United States
9 months using the app
June 26, 2019

It's supposed to be a great app, great functions. However, a BIG drawback is that, you can't delete customers. As Shopify shop owners are under attack of phantom customers signing up with same non-sense first and last name, probably created by Bots and there's nothing Shopify can do about it, those fake customers get ported over to Rewards & Referrals by Swell's customers list and it gets really frustrating when the list is full of junks that I cannot clean up. At least Shopify customers list, I can still delete them.

It's time to update your app to enable customer list housekeeping.

Meditate Healing Christian Store
Singapore
Over 1 year using the app
December 29, 2016

pretty easy to use! Thank you!

Vapouriety
United States
16 days using the app
March 1, 2018

its a great app to extend my relationship with the customer

Ofbb
United States
16 days using the app
July 13, 2016

Amazing app this is a must for any new business

Precious Lela
United States
16 days using the app
July 10, 2016

beautiful ...just simple..all in one

Menzfoot
Nigeria
9 months using the app