Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

May 26, 2016

Great app , definitively recommand it

Voluptia
Belgium
13 days using the app
February 21, 2018

so far they have been very easy to set up with very good descriptions of what to do. Thanks!

Robby Monroe
United States
13 days using the app
June 17, 2016

Highly recommended. I already have more sales coming in from using this FREE App! www.NationalPathfinder.US Outdoor Gear and Sports Goods, Always Free Shipping

Swag Teez
United States
13 days using the app
June 12, 2016

Very simple and easy to use. Eager to see how this helps my business! :)

Yoga Etc
United States
13 days using the app
July 27, 2016

Only giving 4 stars because I just started using it. So far, it seems pretty useful and easy to use.

Mass Industries Inc
United States
7 months using the app
November 20, 2018

intuitive, easy to customise and lots of options no matter which plan you choose highly recommend

Original Oak Clothing
United Kingdom
13 days using the app
July 19, 2016

LOVE this app! I use it for my website and I find that it helps alot with getting new customers

Hairbyjasmine
Canada
13 days using the app
January 26, 2016

A great little app, I've just installed but I have high hopes for this rewards program.. I will keep you posted as to the success

Pool Store Canada
Canada
13 days using the app
July 20, 2021

Red Rose Naturals: Great customer service provided to our team to help better optimize this amazing referral program.

Red Rose Naturals
United States
13 days using the app
July 3, 2018

I had this app for a year. As long as nothing was wrong it was OK. Not my fave, but i didn't know any better. The big problem is customer support is lacking. I am deleting my app today and going to S Loyalty because its been over 4 weeks and they still have not fixed a glitch where my customers suddenly were not able to log in through the rewards tab.

I feel like things that affect my bottom line, and especially things that annoy my customers, and cause me tons of customer service issues are HIGHLY important. The Support staff was unable to figure out my problem quickly, after i prodded them repeatedly they gave me deadlines for resolutions that never happened, (while basically telling me they had other more important things to work on.) Then when i followed up past the deadline that THEY SET- i got no response at all. Good times.

Another point to note my monthly sales fall between their weird gap of $29 for up to 200 orders and a CRAZY JUMP to $249 for 800 sales. Basically I ended up paying $60+ a month with ZERO PERKS, regardless of if my customers could access their rewards or not- which is what the problem has been for the last 4 weeks.

I am going to try S loyalty now- and so far- I'm happier with the clear pay rates, and their VERY responsive customer service.

Slippedstitchstudios
United States
12 months using the app