Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

January 25, 2018

Very organized I love the layout and the interaction with customers!

Ecoetm
United States
About 1 month using the app
June 14, 2016

We have only just set up the app, but so far so good! Easy, cheap and comprehensive.

Whitesandsswim
Australia
About 1 month using the app
Edited March 30, 2016

Great way to motivate customers into buying items and getting rewarded at the same time. Definitely recommend!

Mebeingtrendy
United States
About 1 month using the app
Edited February 12, 2019

The app isn't rendering icons correctly since we launched it, the "refer a friend" option doesn't even show up. we have been reaching out to support to no avail, and are extremely disappointed in the service. We upgraded, thinking that the free version was glitchy on purpose, because we had launched it via our newsletter (because it initially appeared to be working correctly), and were worried about our customers experience. We want a refund for the upgrade and to discontinue using this app. Shopify should not be encouraging faulty plug-ins/apps to their customers. We have spend a lot of time setting up to no success, and it's very upsetting that there is NO SUPPORT!

PRESTIDGE beaute' Active Organics
United States
About 1 month using the app
November 13, 2023

I recently integrated Yotpo into my Shopify store, and I must say it's been a game-changer for my business! This app seamlessly enhances the customer experience, and I am thrilled with the results.

One of the standout features of Yotpo is its user-friendly interface. Setting up the app was a breeze, and the customization options allowed me to align it perfectly with my brand aesthetics. The integration with Shopify was flawless, and I could see the impact on my site almost immediately.

GRACE KARIN
Hong Kong SAR
About 1 month using the app
Yotpo - L&R replied November 28, 2023

Thanks for your feedback, we really appreciate it.

January 3, 2018

Its alright so far! about to test it out

Sikani
United States
About 1 month using the app
January 28, 2016

These guys are fast...Real fast customer service..My facorites are Swell and Supple apps.. I hope they keep going like that..

Pestemalcom
Türkiye
About 1 month using the app
May 27, 2016

Easy to use and really reveals the potential of discount codes

Macphersons
Australia
About 1 month using the app
February 17, 2016

There are some weeks I tried this app. I thought it was perfect, design and easy to setup.
The only problem was that we could not translate the text.
I asked the team if they thought put this option.
They did this in a week and now everything is perfect !!!
I was very excited to find this app because it's the only rewards app that can be translated!
Mailchimp and ios app coming ? Really perfect !
I am buying the pro version now.

Galerie Du Pont Neuf
France
About 1 month using the app
January 16, 2016

At first, I was skeptical at what this app could do. I tried it out and it's working mircales! Great tool to work with to make sure your webiste is gathering the right customers with great points and rewards. Try it, you'll like it!

Ran

The Classic Woman
United States
About 1 month using the app