Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

Edited April 6, 2016

We are rewarding our customers for their purchases, loyalty and also for referring others using Swell. We are just starting this app to see its performance but we have a good feeling about it!

Eightyjewels Com
India
18 days using the app
June 7, 2016

Swell is great and EASY to use !!

Luna Goddess Boutique
United States
18 days using the app
March 18, 2016

so far so good. took a little playing around with but it does what we need it to and it was way more affordable then all the others.

Hop Scotch Childrens Store
United States
18 days using the app
May 7, 2018

Hi all,

This app is one exquisite little extension that packs tremendous power and features. It will help anyone from beginners to the most advanced professionals in their endevour to the top of the sales chain. Prices for subscriptions are a bit steep if the budget is very tight, there are ways around that. So all in all an amazing app and a must have.

Bonton Boutique
Romania
18 days using the app
January 15, 2016

Excellent app. Very easy to use and the team behind it is very responsive. Highly recommended.

Smartdealnow
United States
18 days using the app
May 22, 2023

Edilyn was amazing! They resolved my issue so quickly and helped my site look perfect! Great customer service.

The Melt Collective
United States
18 days using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!

June 3, 2016

Great app, love the addition to our store!

Soxkwizit Clothing
United States
17 days using the app
July 3, 2016

Definitely seem like this is an easy and usable app for setting up a storefront. Thank You.

T Shirtsy
United States
17 days using the app
Edited July 23, 2016

We make small-batch herbal remedies for common health concerns and just launched Swell for our rewards program. It's the perfect solution for us, since we prefer rewarding customers for loyalty and social media advocacy over random discounting. It also helps us develop a more meaningful relationship with our best customers.

Setting up the app was painless, though it does take a little time if you choose to fully customize the pop-up windows and messages that users receive. We greatly appreciate the many opportunities Swell provides to tailor the app to our own brand voice. And whenever we had questions or needed help – such as crediting existing customers with accounts with points – Josh was quick to respond. (So quick, that we think he's been cloned into a team of Joshes.)

The rewards program has been live for only a couple of days, but already we're seeing customers take advantage , and the feedback is good. Once it's been running a bit longer, we'll provide an update. But so far, we're really pleased with Swell and highly recommend it.

Herbalogic
United States
17 days using the app
September 9, 2017

Great app, free version works well!

Spycam Store
United States
17 days using the app