Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

May 31, 2016

Swell is very straight forward and easy to use. I am looking forward to implementing this app for my shopify store.

Sarah Bella Creazione
Bahamas
5 days using the app
April 29, 2022

I've never been more disappointed in an than this one. I paid $249.99 for 3-4 months. In total it generated $38 dollars net income. To help optimize & maximize the app, I emailed them and asked if they could help integrate with my store which is a Shopify (premium/high opportunity client) . they sent me a DIY..... super disappointed when I was excited to rewards my clients using their app. I asked for a refund 3x's. every time I got a chat bot. no customer service or person to speak to on the phone. they don't try to understand & connect with their customers. they just see us as a number.

ShopTeamPrime.com
United States
5 months using the app
March 25, 2016

Hands down the BEST app on the entire app store. Thanks, Swell! :)

Hello Dupe
United States
5 days using the app
June 1, 2016

Just starting out with this app. Looks pretty straight forward. I'm giving 4 stars due to the simplicity in installation. Will give another review, once I've started getting sales from this app.

Purity Soy
United States
3 months using the app
August 10, 2016

I have just set up the Swell Rewards App on my new website. It has been very easy to do and I am grateful for the easy to follow videos. I can't wait to see how it is received by my customers once I go live!

Travelmixa
New Zealand
5 days using the app
Edited July 27, 2017

Already loving this app and would strongly recommend them, we have tried with different developers we really didn't like their pricing system.

Reason we choose Swell is other providers are charging based on numbers of members e.t.c you could have 1000 members that barely evey make any purchase how does that benefit you? Sweel charges based on numbers of orders received, which to me is a win win situation for both.

Problem: the only problem I wish they could make the email notification alot customizable, I like inserting images and other elements to my emails to make them visually appealing and not just something that looks plain.

Voguish Girl
Australia
3 months using the app
April 22, 2016

Great for a little info. Keep up the good work.

Korial Swimwear
Australia
5 days using the app
February 15, 2017

just starting out with this but it looks good and from the tests I have ran it navigates well once you figure it out.

Darboo13
United States
5 days using the app
May 8, 2016

Just started using this app but it seems like it has everything that boost my site

Superhealth888
United Kingdom
2 months using the app
March 23, 2017

i like it pretty easy to use lots of helpful videos

Envy Your Body
United States
2 months using the app