Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and user-friendly interface, praising features like the rewards bar and referral widget for boosting customer engagement and lifetime value. Many have seen increased sales and customer retention. The customer support team is noted for their quick responses and expertise, with 24/7 chat support being a standout feature. The app also offers a free plan, making it a balanced solution for beginners.

Edited July 31, 2016

Apparently they changed their pricing without even changing it on their site. What was once $9 a month is now $29 a month. completely overpriced!! Got a huge bill for an app that doesnt even do as much as the rest. When I contacted regarding the pricing issue and asked for a refund due to no clear statement of price change on the website, their excuse was "we wrote a blog about it" Worst customer service ever. absolutely upset

Your Connection Destination
United States
4 months using the app
April 15, 2016

Outstanding rewards app, very easy to use!

Groovy Trinkets
United States
4 days using the app
September 28, 2018

I have just installed it.
I really enjoy its user-friendly interface.
I look forward to a top-notch performance! :)

MARTÉX
Germany
2 months using the app
July 29, 2016

Love it. I use tis service on bot of my websites

Lucys Deals
United States
4 days using the app
July 9, 2016

I would definitely recommend Swell to my friends especially other business owners.

Sensational Scents
United States
4 days using the app
Edited October 15, 2018

Just downloaded the app the concept seems cool. lets see how it works. 5 stars on the concept. ill update my review and let you all know.

YDWTL
United Kingdom
4 days using the app
July 18, 2019

The onboarding and MSM didn't set it up correctly, now we must go in and fix all of their mistakes to get the program working. Not worth the investment

Moonglow Jewelry
United States
4 months using the app
November 14, 2017

The app is great, works well, great support team. If you are hesitating on an awards program for your site, just try this free version and ask all the questions you want, they will help you.

Floortapeoutlet Com
United States
4 days using the app
January 18, 2023

Leonard was a life saver!! Is he a robot.. AI... best tech support ever!! This was an absolute great experience and Yotbo for the win.

Greencorner.ca
Canada
4 days using the app
October 6, 2016

We love the idea and look forward to seeing more results.

Ichoose Inc
United States
4 days using the app