Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

January 15, 2016

Great App so far and wonderful support.

Showgirlslim Tea
United States
17 days using the app
May 26, 2016

Swell is an amazing app which hels boost your sales and your communication with your customers, Swell also allows your customer to be more interested in your site and what else it has to offer and overall excellent app to use.

Turnkey Tools South Africa
South Africa
17 days using the app
April 14, 2022

J'ai utilisé cette application pour lancer mon premier programme de fidélité et elle est parfaite ! Tout est personnalisable et l'équipe Yotpo est hyper réactive pour aider à la mise en place.

Polskin
France
17 days using the app
March 13, 2023

unfortunately i have had an extremly hard time setting up the program. it isn't easy getting a hold of people to help you. if you arent doing their professional plan for at least $1500 a month then the help they give you is very minimal and it is very complicated. the customer support isn't responsive when you have questions. ive been trying to set up the program for a week and a half with over 10 hours put into it and everything is still a mess.

Gogo Lush
United States
17 days using the app
Yotpo - L&R replied April 14, 2023

Thank you for leaving a review — we apologize for the inconveniences. Please know that we're continuously working to improve our pricing and packaging options. We've tried contacting you, but we have not heard back. Reach out to our team for assistance.

September 2, 2016

very accessible and user friendly!

Urbnvoice
United States
17 days using the app
May 9, 2016

Awesome app idea: i cant wait to see the results start flooding in !

Savage Lifting Apparel
United States
17 days using the app
November 16, 2016

Great service for beginning a business online.

ACoupleTees.com

A Couple Ts
United States
17 days using the app
April 9, 2019

This is Very helpful. I am thinking about upgrading my account to a golden level. This app is very easy to use, friendly and fully functional.

Charming Colour cosmetics
China
17 days using the app
June 21, 2016

So helpful! Really wanted email sign ups and thats exactly what I got!

Cline Nyc
United States
17 days using the app
December 29, 2016

pretty easy to use! Thank you!

Vapouriety
United States
16 days using the app