Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective loyalty and rewards system, which boosts customer engagement and satisfaction. They appreciate its seamless integration with Shopify, especially Shopify Plus, and its ability to redeem points at checkout. The app also supports referral programs and integrates with email platforms like Klaviyo. Reviewers praise the responsive support team for efficiently resolving issues, enhancing the service provided to customers.

March 24, 2016

They have helped my business a lot. The rewards system and pop email are great for attracting new customers Thank you

Rise And Grind Cafe
Canada
4 months using the app
May 5, 2016

Swell is really great for my new business!

Cyberoutlet Net
United States
3 months using the app
December 29, 2017

O Aplicativo testa sua paciência. Não é intuitivo e nem alto explicativo. Deveria vir com um tutorial. Deveria indicar melhor quais recompensas estarão funcionando. Deveria ser separa cada campanha(recompensas) e não todas misturadas num só local. Muito complicado de usar!

Vivico Store
Brazil
6 months using the app
June 25, 2016

Great app. Lots of useful features.

Acqua Bathrooms
Australia
6 days using the app
November 18, 2018

Took me a bit to learn, but once I navigated to all the different settings, I was able to get the rewards ready for our customers to start signing up. Great useful tool for giving incentives to our customers.

La Femme En Noir
United States
3 months using the app
June 12, 2016

So far so good, I'm not great with computers so I'm slowly working my way through it and not sure if I have it all correct yet but I can see how this would benefit my business. I will hopefully get in touch with their support soon

Swaggies Au
Australia
3 months using the app
May 31, 2016

It is a great app and easy to use. My only concern is regarding how to set up the an unlimited coupon code.

Maman Gateau Com
United Kingdom
6 months using the app
June 4, 2016

Very please with the swell app so far. I haven't been able to get the java script link to my rewards tab to work, and they charge $150 per hour to set this up for you which is a shame. Other than that I am very please with this rewards program. Thanks swell!

Cabooties
United States
3 months using the app
September 14, 2016

loving SWELL already! easy to use and manage and love how easy it is to start a new campaign or start with their basic campaign.

Logito
United States
6 days using the app
April 3, 2016

The app. is working great. Thank you for making it.

Christianwest Newyork
United States
3 months using the app