Yotpo: Loyalty & Rewards , 2,504 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.
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Swell is just like the name. Just swell. Pretty easy to use and a good way for marketing for customers to return based on the point system. 5 stars!
fatima did a great job of assisting me with all of my questions, 10/10 customer service. the app itself though could use some updating like we should be able to edit the "create account" and Log in button to match our theme but instead its stays black and changing the size of the button "earn rewards" is kinda difficult to do
I am only giving 5 stars Because this app is amazeballs.
Well done i am loving it can see it working already visitors to the site interacting with it interesting to see how many points people will accumulated.
If i make enough sales i defenetly will buy gold or platinum for now free is good
Thank you @swell
Amazing App that I like better than the other free App rewards program. It is simple and easy to set up and very customizable ( easily done ). Be able to reward your customers for all sorts of actions that promotes more interaction and exchange of value to not only your customers but your companies bottom line. Awesome job.
Allows flawless integration with every shopify store. The referral program is perfect for stores looking to grow.
We are on the Enterprise and recently launched Yotpo live on our website. Overall, we are happy with Yotpo Loyalty and Rewards as the features and customizability are great. However, the implementation was a disaster and took nearly three months to go live (three paid months). The support (specifically developer support) when implementing and going live is very lacking. Minor customizations and responses to tickets when issues arise takes too long. In addition, if you are thinking there will be a benefit to using Yotpo Reviews, UGC, and Loyalty together, do not put too much weight into that when making your decision. They operate as three separate companies and doesn't feel unified.
Hey, Lindsay from the Loyalty team here 👋
I really apologize for the experience you've had. We checked in with the team on your case, and it looks like some technical issues on our end did arise.
Our team worked to assist in recalculating your VIP tiers, setting up the Tapcart integration, and ensuring Reviews were live after the Loyalty go-live, as well as assisted in CSS edits to the OOTB loyalty modules.
We are working to improve the implementation process to ensure the issues you experienced are fixed. If you do continue to experience further issues with your products as you mentioned, please contact your CSMs directly and we will do our absolute best to solve them as quickly as we can.
im still testing this app so thank you for this but im think that would be nice to work with you with referal program
Phenomenal app to encourage word-of-mouth and exponential. Great for keeping loyal customers as well as getting them to pull in their friends to your business!
I love the Points system and its very easy to install! Lots of room to customize, although I gave it 4 stars because I want a lot more advanced customization options. It works fantastic best points program I've used.
Fantastische app, ik zou hem willen verborgen houden voor mijn concurrenten. (lol) Great job Swell !