Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

February 27, 2019

We will see but so far it looks great and hopefully it will help us with customer retention and loyalty.

Jack and Lu
United States
Almost 2 years using the app
March 22, 2016

So far the app seems great! Super easy to use and set up and love that they have the option to chat with someone if we do have any questions.

Nicas Clothing Accessories
Canada
Almost 2 years using the app
September 8, 2016

Fantastic app, easy to use, looks great and boosting sales!

Ironbar Coffee
United Kingdom
Almost 2 years using the app
June 7, 2016

Just starting using this app but so far easy to use and lots of helpful videos and advice!

Windows To The Ocean
United States
Almost 2 years using the app
December 2, 2022

Got some great help with setting up the integration into my shopify website. Vergian B was extremely helpful, and courteous. I finally am able to announce to my customers that they can utilize a rewards program! Thanks Vergian B & Yotpo!

Vedas Plant Shop
United States
Almost 2 years using the app
March 21, 2016

Super easy to use, even for a novice. I love all the features, it does 99% of the work for you, and it's all super useful. And you surely can't beat the price! I had a question and they were incredibly quick to answer. I'd recommend it.

Soco Fragrance
United States
Almost 2 years using the app
May 4, 2023

I just got it set up, but very much looking forward to using it. The tech helped me out and was excellent

MY TWO LADIES KNITTING
United States
Almost 2 years using the app
Yotpo - L&R replied December 20, 2023

Thanks for your feedback, we really appreciate it.

July 19, 2022

I had some issues with programming but the agent was knowledgeable and responsive in showing me how to make the corrections.

Synergi Salon
United States
Almost 2 years using the app
February 21, 2017

Well Done, Good APP , Suggest

I just beginner of this APP, but I take a look at it, It's powerful and useful for beginners.

Good Job.

Geekershopify
United States
Almost 2 years using the app
Edited February 16, 2016

Recently I just made the switch to Swell Rewards and I am REALLY happy that I did. This app is really easy to use and it is simple to set up. When you click on the rewards tab off your website, it LOOKS AWESOME and very professional. I think customers will find it very easy to follow and to have instant access to their code for the discount is great. Also, Swell did some upgrading on the app which really makes for better customization. Josh in Customer Support is absolutely fabulous in helping when you have questions. Thank you so much and I really look forward to using this app.

Lemarieboutique
United States
Almost 2 years using the app