Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

October 15, 2021

Glenn did a great job in helping me understand why a customer did not receive their rewards points. He went in-depth and provided excellent visuals in order for me to get a better understanding. He was patient and nice. I liked how quickly my issue was addressed and resolved. Overall it was a great experience with the chat!

Riddle Oil
United States
Almost 2 years using the app
January 29, 2016

This is a really helpful app, brings up a lot of sales into my store. they just recently released a newsletter signup feature, which is fully customizable. It will be great for the customers. The support is very helpful and friendly. Very great app! and its free.

True Image Supplies
United States
Almost 2 years using the app
January 17, 2016

This is the best loyalty program I've found for shopify. The customer service is also outstanding.

Sheerstyle
United States
Almost 2 years using the app
May 19, 2022

Great support and great app! Customers loves it! Yotpo had increase significatly our conversion rate.

JOELLE Collection
Canada
Almost 2 years using the app
July 14, 2016

Easy to use. quickly generates revenue. www.rottenrat.co.uk

Rotten Rat Apparel
United Kingdom
Almost 2 years using the app
May 12, 2016

Easy to use Rewards program- boosted the sales on our our shop https://store.npl.za.com by 50% within the first week of operation. We can highly recommend this app.

Nplza
South Africa
Almost 2 years using the app
Edited January 5, 2016

The fact that you have the ability to customize as much as you can with the free account is incredible! Make sure you watch the YouTube video on how to set up coupons because I did it completely wrong. Great app! I can't wait to watch customers join my loyalty program and watch my store gain revenue! Thanks Swell!

Matts Music Store
United States
Almost 2 years using the app
May 25, 2016

Love this app! Exactly what we've been looking!

Tribalboutique
United States
Almost 2 years using the app
January 20, 2016

excellent app and features - I just started my store and very happy to see that several solutions already exist that fit my need. I am very excited to use it.

Scientific Solutionz
United States
Almost 2 years using the app
April 14, 2016

Great App! Easy to set up and use which is essential.

Southern Elevation
United States
Almost 2 years using the app